“My unit shows 'Clean filter before use' every time the unit starts up. Is this a problem with some sensor? My lint filter and heat exchange are clean. It is taking much longer to dry and it is only 3-month old unit.”
1-1 of 1 Answer
Hi Sam, We understand how you feel about getting this notification on your dryer. Allow us to help you with it. It is recommended to clean the filter after each load. Please see page 34 of the user manual for the steps on how to clean the lint filter. https://downloadcenter.samsung.com/content/UM/202309/20230915153624838/DV6900B_SimpleUX_WEB_Heatpump_EN_CFR_MES_230915.pdf Should you need support in the future, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1146664471), and it will help our team pull up your information. ^Rodel
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