A:AnswerHey Jjoslin,
Please read page 10 of the user manual (https://bit.ly/2IROP79). It shows how to remove and place back the filter correctly, also make sure that the drain cap is attached to the emergency drain hose. If leakage continues, contact us via:
Facebook/Twitter: @SamsungSupport
Live Chat: https://bit.ly/2z9FXFr
^Joan
A:Answerservice man said to me the lines are soo small they get cloged up easly you need to take the lid off held on by 3 screws on rear of washer, remove lid pull hose off bleach disp and blow through to clear blockage same for soap now dose that sound crazy or what? its true but i found a easier way as the washer is in the cycle simply add very hot water to both sides of resivour REMEMBER any thing you put into those rez.drain into the main washer.so dont do this when your washing color fast items like reds or blue jeans good luck . liquid soaps and liquid bleach only.