Questions & Answers
- Model:
- WF42H5000AW
- |
- SKU:
- 3452002
Highly rated by customers for: Cleaning Performance, Noise Level, Ease of use
$719.99Your price for this item is $719.99
Page Showing 301-307 of 307 questions
Q: Questiondoes this washing machine have a delayed start function?
Asked by subrosa.
- A:Answer Yes it does
Answered by Ridge
Q: QuestionWhat fittings normally come with this Washing MachineWhat fittings are included . Does the WF42H5000AW come with all the fittings for hook up. eg: water inlet/outlet hose.
Asked by Helen.
- A:Answer Hi Helen. Thank you for reaching out regarding your Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ on what fittings is included. Regarding your concern, these are the parts that is included. Bolt Hole Covers Hose Guide Plastic Zip Hose Tie Water Supply Hoses I have included your user manual for further assistance. Please go to page 11. https://downloadcenter.samsung.com/content/UM/201904/20190416101808805/BETTER_WF42H5000-DC68-03397A-14_A2.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144271878 ^Camille
Answered by Samsung

Q: Questionsmart care?i'm having a hard time connecting it to the wifi in my home- do i have to add it to the network through my computer?
Asked by Cq5.
- A:Answer Hi Cq5. Thank you for reaching out regarding your Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ smart care. I am sorry you are having a hard time connecting it. Regarding your concern, these would be the steps to assist you, 1. To enable the Smart Care function, Press Smart Care button to use. 2. If the Smart Care function is activated, the LED on the window display rotates for 2 or 3 seconds and then the Smart Care indicator is lit on the display. 3. Run the Smart Care app on your smart phone. 4. The Smart Care function is optimized with Galaxy and iPhone Series. 5. Focus your smart phone’s camera on the display panel of the washing machine. 6. If the smart phone’s camera is focused on the washing machine's display panel, the panel and error message is automatically recognized and the error type and countermeasures are displayed on the smartphone. 7. If the smartphone fails to recognize the error code more than twice, please enter the error code displayed on the display panel of the washer manually into the Smart Care app. Downloading the Smart Care app • Download the Samsung Laundry App into your mobile phone from the android market or Apple App store. (Search word : Samsung Smart Washer/Dryer) I have also included your user manual for assistance. Please go to page 24. https://downloadcenter.samsung.com/content/UM/201904/20190416101808805/BETTER_WF42H5000-DC68-03397A-14_A2.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144394733 ^Camille
Answered by Samsung

Q: QuestionWhy are the clothes so "hot" when we take them out?The washer we purchased does not have the steam or sanitize settings. Yet when I open the door to take the clothes out they are very warm and steam does come out of the washer. It did this on both the cold and eco warm temperature settings. Is this normal? If so, what is it doing?
Asked by Michelle.
- A:Answer You could have your tubes to the hot and cold water mixed up. Try reversing them and hooking up again.
Answered by Jamejame
Q: QuestionWhen will this be available?When will this be available, and why is there a sale price with no option to buy it? Would it be available now in select stores?
Asked by Anonymous.
- A:Answer Thanks for your interest in Samsung's WF42H5000AW Front Load Washer. For pricing information and availability, as well as questions about buying online, please call 888-BEST BUY or contact your local Best Buy Appliance Associates. - Ms. Samsung
Answered by Anonymous

Q: QuestionMatching dryer with energy savingCould you please recommend dryer that have energy saving and match with this washer model?
Asked by Chutima.
- A:Answer This is the matching dryer. Samsung - 7.5 Cu. Ft. 9-Cycle Electric Dryer - White Model: DV42H5000EW SKU: 3456008
I would recommend:
Answered by BGDB
Q: QuestionIS THERE A SPIN ONLY CYCLE?
Asked by MS READY TO WASH.
- A:Answer Yes with the regular wash cycles and there is a spin only cycle.
Answered by Dog101
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