“Did anyone have a problem with a noisy clanking drum when in use? If so, please tell me what the problem was and how much it cost to repair or did you have to buy a new washer?”
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Not to worry, Laure, we're here to help! First, I have this link (https://bit.ly/3zcDw4E) that has some great information on what to do if the washer is making abnormal noises. But if that still doesn't resolve your issue, just reach out to us for some more help. You can reference ticket number 1143397474, and contact us directly through Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
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