I just purchased this washer and it’s my first Samsung washer.
I’ve only purchased whirlpools and the spin cycle was really still and quiet!
This washer shakes a lot and even moves from its location due to the shakes! Is this normal? null

Question

I just purchased this washer and it’s my first Samsung washer.
 I’ve only purchased whirlpools and the spin cycle was really still and quiet!
This washer shakes a lot and even moves from its location due to the shakes! Is this normal? null

Samsung · Accepted Answer

I am including a helpful troubleshooting guide to support your concerns on the washing machine shaking (https://bit.ly/34k4OsF). Thank you for choosing Samsung for your laundry needs! ^Lena

BPS10301 · Answer

I bought this appliance for my parents, and they haven't complained about anything. NOTHING! They're Octogenarians and even small things annoy them, so if the machine was shaking as you noted, I would've heard about it, FOR SURE! 
Check if it was installed on a level surface.

“I just purchased this washer and it’s my first Samsung washer. I’ve only purchased whirlpools and the spin cycle was really still and quiet! This washer shakes a lot and even moves from its location due to the shakes! Is this normal?”

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