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Customer Ratings & Reviews

Your price for this item is $629.99

Customer reviews

Rating 4.5 out of 5 stars with 800 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the large capacity, cleaning performance, ease of use, quiet operation, size, and price of the 4.5 Cu. Ft. High Efficiency Top Load Washer. However, some customers reported issues with the spin cycle and the lack of an agitator. A few also mentioned concerns about the washer's long-term reliability. Overall, positive feedback on key features outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 800 reviews
  • Rated 4 out of 5 stars

    Decent economical washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for an economical washing machine, this is the one for you. It's your standard white appliance with not too many frills. There is no agitator which should help prevent clothing material wear. It is somewhat loud when it fills with water and runs through it's cycles. Not horrible but depending on location, you may need to time when you do laundry to avoid unnecessary background noise. This unit signals the end of operation with an annoying tune (music) that seems to last excessively long. Again, not a bad washer for the money. Will update review in 6 months.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazing Washer Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This topload washer made by Samsung is amazing. It's huge does a cleaning job on the clothes. My clothes are not filthy. I do a quick wash and Im done quickly its huge on the inside where you can do from a small load to an extra large.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. Yes I left my front load for the top load. The drum is enormous you can wash blankets and comforters . Plays music when it’s all done.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product - i love the impeller instead of the agitator - it holds a king size comforter and I can wash my Mom’s blankets now

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact it is big and the lid locks when you start the washer

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine our tenants are very happy with it!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer. I loved the size of it and the fact it plays music at completion. Only concern is it looks like the inside has detached.. not sure this is normal.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I miss my 20 year old Maytag

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm trying to assume most clothes are getting clean, but it's hard after washing my white jacket that had some minor dirt on the front from rubbing up against my car (I washed it frequently in my Maytag with this exact type dirt) and after TWO washings in this new Samsung- STILL showed the dirt on the front of the jacket. With my 20-year-old Maytag- it was brilliantly white after one washing. Gotta say- I'm pretty disappointed. After 20 years, my Maytag's transmission failed. I'm now wishing I had just replaced the transmission. They sure don't make them like they used to.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      I'd like to help you, JoyM! I recommend looking over this link: https://bit.ly/2FylWxj. It has some great information and steps to take to get the best cleaning performance out of the washer. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine I recommend everyone to use that very cheap very difficult Samsung machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st Washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with this machine. I wished I owned it sooner. The spin cycle is everything, less time for drying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whoever's gets this wash it is nice and I nice price to from robert in Louisiana in the usa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love my new washer. Have had it about 6 months and its great!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Lid splintered and broke

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have unit 2 1/2 years - suddenly left corner of top lid splintered and just disintegrated. Now doesn't close properly. Appears made of cheap, poorly made plastic. Paid $500 for this; expect it to last longer than 2 years! Now have to pay costly repairs or purchase new machine - Not Samsung this time! Very Disappointed and Sad!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Labels on machine smearing off less than 5 months

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than 5 months after installation at home, the labels on the top of the machine and inside near the soap box is smearing off. This is not acceptable. Very poor quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Size
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    BUY THIS WASHER!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned several washers in my lifetime. I never felt the need to review one because it’s that great—until now. I’ve had two front load HE machines I liked, and one top load HE machine with an agitator that destroyed everything it touched and died after two years. I finally decided I wanted a “normal” washer. I read a lot of reviews, then decided on this Samsung. I own several Samsung appliances, and I’ve been happy with them all. This machine is SIMPLE. No complicated control panel. You can choose how much water you want to use. It uses HE detergent, so no figuring out how to convert amounts for a regular machine (and it doesn’t need a lot to do a great job...bonus!). It has the cycles you need, no extra fancy cycles. It’s quiet. I usually can’t even hear the spin cycle! It has a pretty deep drum (if you’re petite, invest in a step stool), which helps when you have a big family. No agitator to tear up your laundry. And it gets clothes CLEAN. They smell fresh too, and we don’t even use scented laundry products. This is the least expensive washer I’ve ever owned, but by far it’s the best I’ve ever owned. Just buy it. You’ll be glad you did.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We couldn't be happier for you, jenhansen31! Samsung loves hearing from such happy customers like you! Thank you for being the best part of Samsung. ^Jecca Samsung

  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Fingers Crossed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased this item to replace a 9 year old GE High Efficiency washing machine that was soon going to be a liability. So far, the Samsung has been as good as gold. It can handle BIG loads and is amazingly quiet for an HE machine. It is easy to operate with simple buttons. We got it on sale so the price was right. Most importantly, it gets the clothes cleaner and they even smell fresher than before. Unfortunately the recent Consumer Reports article on appliances graded Samsung poorly so we're hoping for a trouble free life for this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Washes Clothes Well, Controls Are Slightly Unclear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this 4.5 stars if that was an in-between option. It has all your basic cycles, washes clothes well, and it's pretty quiet (until the end when it sings you a long song of its people). It has a nice large capacity for big loads of bedding and towels. The only thing I don't like is the water level controls- I've read the manual and I still don't really understand what it's doing. The clothes are coming out clean though, so I guess it doesn't matter whether I get it or not. The Best Buy delivery guys set everything up, I was very pleased with their service and timeliness.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!! it is easy too use and very quiet I cant hear it at all up stars. Cleans the clothes and takes out all the stains and smells no problem.One of the best purches I bought in a long time and it can fir so much stuff in it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Outstanding Washer and Simple to Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This top loader washer has great capacity and is agitatorless so it holds larger items such as blankets and comforters fairly easily. The interface is very simple and allows for user customization if you choose (such as water level), or you can let the washer do its thing with one of the preset options. Washer is quiet and even on spin mode stays quiet and barely vibrates. Clothes have been coming out very nice and clean so far. Washer also has a self clean mode which is handy and actually works (I throw some bleach in there before I do the self clean). Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Good washer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. It's got tons of space without the agitator and it's quiet. Even though the lid locks during a cycle, you're able to pause it to add more stuff or double check you didn't forget the soap. It washes and spins just fine. I haven't had any of the issues other people have described such as not spinning the water out completely or shutting off in the middle of cycles, though it does seem to take for-ev-er to go thru a normal wash cycle. I usually just put it on the quick wash setting and haven't noticed a difference in the cleanliness of my clothes. The reasons I couldn't give it 5 stars are purely personal. I'm annoyed by all the dings and beeps and the fact that you can't just directly make your wash selections; you have to push thru each selection until you get to the one you want.

    I would recommend this to a friend