“We are having a continuing problem with the drum getting rust-has anyone else experienced this?”

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• Hi DW! We can certainly understand your concern with this, and would like to help. If you'd like to reach out to us directly, we would be happy to review your case and see what options we can provide to you. Please reference ticket number 1143429311, and contact us through Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca

  Answered by Samsung 4 years ago

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