“When we use pods in this washer, it sometimes "gums up" an article or two and we have to rewash. It works fine when using liquid detergent. Any idea why?”
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Hi there, We are glad to clarify in using detergent pods on your Samsung washer. Using a ball-type detergent on this washer is not recommended. Detergent pods can be used if you prefer. However, ensure you use HE (High Efficiency) pods for better cleaning efficiency. Have a great day. Melardo
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