Customer Ratings & Reviews

I’m really happy with this washer so far. I bought the brushed black model and it looks super sleek in my laundry area. Installation was a lot easier than I expected—I was able to set it up myself without any issues. The 5.0 cu. ft. capacity is huge, so I can run fewer loads, and the Super Speed Wash feature is a lifesaver when I just need something cleaned fast. It’s also quieter than my old machine, even when it’s on a heavy cycle. The smart features are a nice bonus—I like being able to get a notification on my phone when the cycle’s done so I don’t forget. Steam clean works great for freshening up clothes and getting rid of wrinkles, too. Overall, it’s been an awesome upgrade. Easy to use, looks sharp, and gets the job done better and faster than I expected.

This Samsung 5.0 cu ft high-efficiency washer is a game-changer! From the moment I installed it, I've been impressed by its quiet operation and powerful cleaning. Clothes come out sparkling clean, even on delicate cycles, and the various wash options cater perfectly to all my laundry needs. The large capacity easily handles even my king-size comforter, and the energy efficiency is a welcome bonus – my utility bills have definitely seen a positive impact. The sleek design looks fantastic in my laundry room, and the intuitive controls are a breeze to use. Highly recommend this washer to anyone looking for a reliable, efficient, and stylish appliance! Five stars all around! I am glad i got Best Buy to deliver and install. Having the Total Membership has been great to us!

Two years in, and I’m still amazed. My Samsung washer and dryer have completely transformed laundry day from a chore into a breeze. The washer is whisper-quiet, yet powerful—handling everything from delicate ministry shirts to heavy biker gear without a hitch. The dryer? A dream. Clothes come out perfectly dry, soft, and wrinkle-free every time. What really sets this duo apart is the smart design and reliability. No breakdowns, no drama—just consistent performance week after week. The sleek look adds a modern touch to my laundry space, and the intuitive controls make it easy for anyone to use. If you're looking for appliances that deliver excellence, durability, and peace of mind, this Samsung pair is it. Two years strong and still going like new. Highly recommend!

I just got the Samsung 5.0 cu. ft. washer, and I couldn’t be happier. The capacity is incredible—easily handles large comforters, towels, and big family loads with room to spare. Despite the size, it runs impressively quiet, which is a big plus since my laundry area is near the living space. The cleaning performance is excellent—clothes come out fresh, bright, and evenly washed. I really appreciate the wide variety of wash cycles, from quick washes for light loads to deep cleaning for heavily soiled clothes. The controls are straightforward, and the digital display makes it easy to track cycle progress. The drum design is gentle on fabrics, and the machine’s spin cycle extracts a lot of water, which shortens drying time. It also looks sleek and modern, making my laundry space feel upgraded. Overall, it’s a powerhouse washer that combines capacity, efficiency, and style. Highly recommended for anyone who wants to tackle laundry faster and better.

Looks fabulous and works great. Quiet and can handle King size comforter

I absolutely love my washer and dryer. It looks nice esthetically. It’s quiet, large enough to fit my blankets/comforter. Even sings me a little song when it’s finished cleaning. Not to mention it’s a Samsung too! I’m a fan of Samsung products and TV’s.

The Samsung 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer has exceeded all my expectations. The brushed black finish gives it a modern, premium look that fits perfectly in my laundry room. With the 5.0 cu. ft. capacity, it handles large loads with ease, saving me time and effort. The Super Speed Wash feature is a lifesaver—washing a full load in just 30 minutes without compromising cleanliness. The steam cleaning option is fantastic for tackling tough stains and sanitizing clothes. The smart features make it incredibly convenient. Being able to start, monitor, and receive notifications about my laundry through the app has made my laundry routine so much easier. It’s also super quiet, which is a huge bonus.

This washer uses significantly less water and energy which is cost-effective. My clothes come out impeccably clean, even with larger loads. The washer operates remarkably quietly, even during high-speed spin cycles. The washer has a self clean cycle option which is a great feature that helps to keep the washer clean and smelling fresh. The washer can also be controlled with the mobile app. It adds a modern, sophisticated touch to my laundry room and perfectly complements the matching dryer.

Love, love, love this samsung washer. Live the steam options. Clothes come out exceptionally clean. Love the brushed black color with the copper accent.

The quick wash is very quick (19 min.) yet seems to get clothing with normal daily soiling clean. The steam settings take longer, but are worth the time if someone in the house is ill or we have been out where poison ivy may be a concern. It is a quiet machine and the function choices are intuitive. The buttons are not true push-type buttons of the 1990s, but touch sensitive so a very light hover will activate them. The door handle groove being at the top takes a little getting used to, after 20 years of it being on the horizontal on our previous machine but that's a minor inconvenience we'll adjust to.

Love the design and color. Blended with any color of your house. Works great. I like the sounds when laundry is finish. It’s quieter sounds. Recommended for sure

Updated my Samsung washer with this version, and we are very pleased with quietness it works in the background. Excellent washer.

Only had this a month, but so far so great. Love the size, color, design, and cleaning options. And I finally have a matching washer/dryer. Hurray! Thanks.

We love our new Samsung washer and dryer. They both have large tubs, and I love setting each load according to the load. The dryer dries fast and saves on our electric bill.And definitely let Best Buy install it! They did an awesome job setting up and going over how to use them!!

Beautiful machine. The functionality of the machine is above and beyond. So many options, very quiet, does a perfect job every time. Very happy with my purchase!

We bought this washer and dryer set together and had them delivered and installed. The process was easy and the two installation techs obviously knew what they were doing, though they were a third party crew in an unmarked truck. The washer and dryer themselves are both beautiful and a pleasure to use. We love all the settings, how the door opens and closes, the way the dial feels in your hand, the quiet performance, and analysis of power usage. However, there are some annoyances that might just be us: 1st is the overall size - it barely fit into the laundry room in our new loft! The washer is also extremely heavy, and I am not ashamed to say I will be paying for movers next time we move, even if solely for moving this beast. 2nd is the chime - it plays a whole song that is annoying as all get out. What I did was register this with SmartThings, associate that with my Google Home, then turn off the chime so that notification if a completed load just comes through my phone.

Best washer I have ever owned. It is ease of use and large capacity make it great! It also connects to Alexa which is great

I purchased this Samsung High Efficiency washer and I couldn’t be more satisfied. It cleans clothes thoroughly while using much less water and energy than traditional washers. It’s also very quiet, even on longer cycles, and has multiple settings that make it easy to wash different types of fabrics. The drum is spacious, so I can easily wash large loads, and the rinse function works great, leaving clothes almost ready to dry. Plus, its modern design and easy-to-use controls make laundry so much more convenient. Definitely an excellent purchase for anyone looking for quality, efficiency, and technology all in one machine.

Works really great! It's quiet and fits a good sized load.

I love the design of this washer. Easy to use. Only thing is don’t like is that after a cycle there’s water in the detergent dispenser so you have to dump the water out cause it won’t go way if you air it out. But everything else it good :)