Does anyone have a problem with the washer filling the tub with cold water when I have the setting on
hot water?
There is no hot water at all, but the hot water hose is hot.
Best Buy coming to replace washer, is it worth the aggravation? null

Question

Does anyone have a problem with the washer filling the tub with cold water when I have the setting on
hot water? 
There is no hot water at all, but the hot water hose is hot.
Best Buy coming to replace washer, is it worth the aggravation? null

Samsung · Accepted Answer

Hi Colleen,

Thank you for reaching out and we hope you are in good health. We are saddened to know that your washer has difficulties with getting hot water. We understand that washers are essential in our day-to day chores.

Please click on the link below to resolve your concern with your washer.

https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-fills-with-the-wrong-temperature-water

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144250561

Leo

NanaKnowsBest · Answer

What do you wash in just hot water? Most of our clothing items should be washed in cold. Hot water causes shrinkage and color fading

“Does anyone have a problem with the washer filling the tub with cold water when I have the setting on hot water? There is no hot water at all, but the hot water hose is hot. Best Buy coming to replace washer, is it worth the aggravation?”

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