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Your price for this item is $764.99

Customer rating

Rating 4.6 out of 5 stars with 2415 reviews

91%would recommend to a friend.

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would recommend to a friend
Page 1 Showing 1-20 of 2,415 reviews
  • Rated 5 out of 5 stars

    A few suggestions about this washer

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Great product at a great price!!! But there are a few things i’d like to share to avoid problems: 1) make sure you level the washer 2) make sure you run the calibration procedure in the owners manual. This is done by pushing the temp and Delay End button simultaneously for 3 seconds, then press and hold the start button. 3) many owners of this washer do not realize that you can stop this washer once it starts. This was the most common complaint in the reviews. If you need to stop and unlock the lid so you can balance the load or add more clothes, just push the “Start” button. I encourage Samsung to label the button “Start/Stop” so more people can figure this out. I am thrilled with this Samsung washer and with the service from Best Buy. From the sales dept. to the delivery team (Geek Squad) I received outstanding support. I also love the 5 year warranty from Best Buy!!! I highly recommend you purchase the “Total Tech Support” from Best Buy. You get a 20% Discount on any warranties you purchase and lots of other benefits like free haul-away of your old washer, not to mention outstanding support for all your computers. Installation fees are discounted even more with Total Tech Support. It cost about $200 a year but since it covers your whole family, it will pay for itself in short order. My daughter in college saved $200 on a wall mounted TV install the first day i purchased it. She also got her laptop tuned up and got Web Root antivirus for free… I’d like to thank Dennis on the Best Buy National Sales Team, and also Alex and Joshua at my local Best Buy store in Mansfield, Ohio for helping me select the right product and for providing unwavering outstanding service throughout the process. When i had some difficulty operating the washer, they offered to exchange it, no questions asked. Who does that anymore? Only Best Buy!!! Fortunately that was not necessary because i swallowed hard and read the entire owners manual. I highly recommend everyone read the owners manual, or at least read this review and follow the 3 suggestions above.

    I would recommend this to a friend
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Got it yesterday

    |
    Posted .

    I just got mine's had to get used to it because I've been using the old school For years. Upgrade it lovin it. Quick question, there's a port in the back for a ,looks like a phone or something els?

    Features

    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Super large capacity washer

    |
    Posted .
    Owned for 3 weeks when reviewed.

    We have had our washer for a few weeks now and we really like it. I can't get over how much room is in side of it even after loading it up with a large blanket or towels. It does take a lot longer to cycle through a load than our old fashioned agitator one we used to have, but it's quiet and does the job. I hope with all the new fangled electronics associated with it we'll get many years of use out of it before anything goes wrong.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great washer

    |
    Posted .
    Owned for 1 month when reviewed.

    I absolutely love my new washer so much I went back and purchased the dryer. The washer works great. I added the 5 year warranty which is worth it. Bestbuy is a great store for all of your appliance needs.

    Features

    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great so far!

    |
    Posted .
    Owned for 1 month when reviewed.

    My washer took a poo so I had to get a new one quick! So far I love this washer! It's huge and makes pretty music when the loads are done. I ordered it and I believe it was ready anout 2 days later and When it was they messaged me and I came to pick it up!

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    I love Samsung

    |
    Posted .
    Owned for 3 weeks when reviewed.

    I love Samsung products. I’ve never had an issue. I love the slim design and no middle agitator makes it easy to wash big loads or bedding.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great washer

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Had to leave my older Samsung washer behind when I moved, but this one has been just as good. I had the stainless steel one but the white in an all white laundry room looks great!

    Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Cleaning quality, Cycle options, Ease of use

    Rated 5 out of 5 stars

    Amazing

    |
    Posted .
    Owned for 2 weeks when reviewed.

    This washer is amazing. So quiet and cleans the clothes very well. Even though I got it on a labor day sale, I would still buy it at full price. Loads that were too big in our previous washer are barely even half full in this one. Easy to use and has more options then we need, but still nice to have available. Just amazing.

    Features

    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Amazing washer machine so quite

    |
    Posted .
    Owned for less than 1 week when reviewed.

    I like it, it was good decision to buy it, it’s so quiet when working, no more shakes or vibration like old one, and Save some money and earn rewards when using my best buy rewards card to buy it , again thanks best buy to all this amazing service.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Machine

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Love this new machine and you dont hear it unless you put the wrong thing in its alarm lets you know

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    So happy

    |
    Posted .
    Owned for 1 month when reviewed.

    I am happy with my new washer and dryer ecementes machines at a good price

    Features

    Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Nice

    |
    Posted .
    Owned for 1 month when reviewed.

    The washer works very well.......I’m happy with the product but really need to read the manual to get the optimum washing results and make sure I’m using thaw correct amount it detergent

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Samsung Washer

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Amazing product with amazing service. I am so happy with this purchase!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Very pleased.

    |
    Posted .

    Really am happy with the purchase of Samsung washing machine

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Great when it works

    |
    Posted .
    Owned for 1 month when reviewed.

    This is not worth the money if i was over two pants and four shirts i get a 4c error every three washes.we got this to be able to was larger loads and i can only was small loads.it takes all day to wash four loads of clothes because of the 4c errors

    Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having issues with your newly installed Samsung Washer. There are several important things that should be checked to make sure you are getting the best performance from your unit. Let us find a resolution to your problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 114273935. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Features

    Quality
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Great product from samsung

    |
    Posted .
    Owned for 1 month when reviewed.

    I would like to recommend this washer for everyone

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Excellent investment

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Very happy with the investment, amazing price great product.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there, David! We're thrilled to hear how happy you are with this washer. ^Jecca Samsung

  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Damaged goods.

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Installed on 11/12/20 noticed dent on right front side of washer. Packing on right side also damaged.

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    NOT THE BEST

    |
    Posted .
    Owned for 1 month when reviewed.

    Bought this item bc I knew California was going to get worst bc of Covid-19 and I didn't want to continue washing in public laundymats. This Item seems perfect! I is made by a great company, made out of steel, so it lasts longer. DOWN SIDE where you put the bleach sucks!! it doesn't hold the bleach or soap till is time to release. The Bleach is immediately released and it has bleached most of my close. I use bleach a lot especially when go out in public and need to disinfect what I wore out. Samsung should give me a gift card to a clothing store bc most of my clothes and my sons is bleached.!! not cool. ANOTHER THING. if you have a small load there is no button for small loads! You will need to make every wash count! I posted a picture of one of my fav sweaters obviously there are more items that are bleached but I wont be posting every single item. haha lol

    Features

    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      I realize your experience has been less than ideal and I would like a chance to change that! I am providing a helpful troubleshooting link to support your concerns (https://bit.ly/2O1HqHm). We thank you for being a Samsung customer! ^Lena Samsung

  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Got dent

    |
    Posted .
    Owned for 2 months when reviewed.

    The washer is good, but it got dent from bestbuy delivery

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for letting us know about your experience with this washer, LBH123456! ^Jecca Samsung

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