“the wifi wont connect. I am doing like the manual says, holding the two buttons down but nothing happens. Am I missing something that was forgotten in the instructions?”

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• I'm having the same issue. Haven't found an answer yet but will edit if I figure it out.

  Answered by VicW 5 years ago

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• Ron, this washing machine is compatible with the Samsung laundry app. The Smart Care feature allows easy troubleshooting from your smart device. First download the Samsung laundry app and when the washing machine detects an issue press the Smart Care button to connect. We thank you for choosing Samsung for your laundry needs! ^Lena

  Answered by Samsung 5 years ago

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