Do the sub and rear surround module connect to the soundbar via Bluetooth or wifi? What channel or frequency do they use? It's important to know in case I need to change the channel on my wifi router and access points to eliminate any interference. null

Question

Samsung · Accepted Answer

Hi Guitarman! The rear speakers and subwoofer connecting to the HW-Q850A use a 5.8GHz frequency by default.

The radio frequency channel of the Subwoofer and Surround Speaker can be changed as below :

1.	With the power of the Soundbar on, vertically press and hold the WOOFER button on the remote controller for at least 5 seconds.
-	The display shows “W-CH” and the currently set radio frequency channel.

2.	Press the Up/Down button on the remote controller to change the radio frequency channel, and then press the Play button.
-	The display shows “OK” and then the frequency is set to the changed channel.
-	You can exit the setting mode by pressing any button other than Up/Down or Play.
^Tim

TheDogFather · Answer

Hi Tim from Samsung, I tried that and the only thing that shows up on the display is eARC. This is if I depress the Woofer button in and hold it. If I press it up the same thing, just shows eARC. If I hold it down it shows OFF - Network Standby. If I hold it down again it shows ON-Network Standby. I'm not sure what Network Standby does but I'm assuming it keeps the wifi connection active when the soundbar is turned off. Any suggestions?

Answered by TheDogFather 4 years ago

Answer

Guitarman, he's referring to the Volume button (not the woofer button). Press in and hold the volume button 5-6 seconds till it pairs then turn the soundbar back on. Hope this helps

“Do the sub and rear surround module connect to the soundbar via Bluetooth or wifi? What channel or frequency do they use? It's important to know in case I need to change the channel on my wifi router and access points to eliminate any interference.”

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