“My HW-Q850A sound bar randomly makes a 2 tone notification type alert while watching tv. I've determined its not the tv and cant figure out why the sound bar is doing this. It is connected to the tv with HDMI. It happens sporadically.”
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Hi BigBird! Thank you for sharing your concerns with your new HW-Q850A soundbar. Please try to re-initialize your soundbar by pressing the - + (volume) buttons at the same time for at least 5 seconds. “INIT” appears on the display when the soundbar is initialized. Please also make sure that you have the latest firmware update. You can update your firmware by Auto Update, using the SmartThings app, or by using a USB device. For further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG / Available 8AM – 12AM EST 7 days a week. We look forward to hearing from you. ^Tim
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