“Installed the Q850A yesterday and all is well after frustration with the directions. Today I decided to move the Sub. Once I unplugged the Sub and relocated to another socket the Sub will not connect automatically or manually to the wi fi. What to do”

Asked by Anonymous 4 years ago

1-2 of 2 Answers

Hi! I’m sorry to see that you are having difficulties with connecting your subwoofer. So that we can better troubleshoot towards a solution, please reach out to Samsung Support at: 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ We look forward to hearing from you. ^Patty
Answered by Samsung 4 years ago
Sorry, there was a problem. Please try again later.
Take it back to the store and get a refund. I have the same problems. This is not a good sound bar. Samsung does not sale this sound bar. Check out Samsung website.
Answered by Deception 4 years ago
Sorry, there was a problem. Please try again later.