“Why does my fabric softener empty into the washer after I fill and close it? This doesn't happen every time, but often. I've wasted so much, it's irritating.”
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I found that it happens when the reservoir is overfilled. Even when it is just under the max line it still leaks when shut. I have been filling the fabric softner cap and then dumping that into the reservoir, no problems since.
Sorry, there was a problem. Please try again later.Greetings, We understand how important it is to have a reliable appliance at home. Let us help. Here is a link to the user manual, kindly go to page 33 for guide on how to properly put fabric softener. User manual. https://downloadcenter.samsung.com/content/UM/202405/20240520095306116/OID67143_IB_WA7100C_EN_240517.pdf If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147247748) to help our team pull up your information when you message us. Thank you. -Ricardo
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