A:AnswerNo, it is stationery. If you are a short person this washer is tall and hard to reach to bottom yo get clothes out. Im 5'7 and its is a stretch for me. But i live it.
A:AnswerGreetings!
We are glad to help distinguish an agitator and an impeller for you.
The difference between a washer with an agitator and a washer with an impeller lies in how the washing action is generated and how clothes are moved inside the drum.
1. Washer with an Agitator:
Agitator: This is a central post inside the drum that moves back and forth, usually with fins or vanes. It creates a swirling action that moves the clothes around in the water, rubbing and scrubbing them against each other.
Washing Action: The agitator’s movement works by aggressively rubbing the clothes to remove dirt and stains.
Benefits: Generally, agitators are effective at cleaning heavily soiled clothing because they create a lot of motion and friction.
Drawbacks: The motion of the agitator can be rougher on fabrics, potentially causing more wear and tear, and it may take up more space inside the drum, limiting the capacity for larger loads.
2. Washer with an Impeller:
Impeller: An impeller is a low-profile, disc-like component placed at the bottom of the washer drum. It has fins or blades that spin at a high speed to create water currents that gently move the clothes around.
Washing Action: Rather than using back-and-forth motion like an agitator, an impeller uses water jets and currents to move clothes through the water. It is a gentler process, and the clothes glide across the bottom of the drum.
Benefits: Impeller washers are usually quieter, use less water, and are gentler on clothes. They also typically allow for larger load capacity because there’s no central post taking up space.
Drawbacks: They might not be as effective at removing heavy dirt or stains in certain circumstances compared to agitator washers.
Should you have additional questions, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148106371 to help our team pull up your information.
Leo
A:AnswerHello there,
We understand how frustrating it can feel when your washer isn’t filling with the amount of water you expect, especially when using options like Deep Fill, and we’re here to help make sure your WA54CG7105AVUS is working the way it should.
Please follow the instructions in the link below for issues where the washer does not fill up enough, regardless of which option is selected. Be sure to click on the embedded links within the article for additional support.
Samsung washing machine water fill issues
http://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-does-not-fill-with-enough-water
Should you need further assistance, you may contact us through the following channels:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151567456) to help our team pull up your information.
Thank you.
^Camille
A:AnswerSebastian, thank you for asking. Let's get the details you need.
The water hoses for this washer need to be purchased separately.
Please refer to your user manual for more details on the included parts and the required tools. Turn to page 17.
User Manual
https://downloadcenter.samsung.com/content/UM/202505/20250515141711491/OID67143_IB_WA7100C_EN_250514.pdf
I have also shared this guide for details on installing your washer. Please click on every option available. Kindly click on the embedded word if one prompt.
Install a Samsung washing machine in your home
https://www.samsung.com/us/support/answer/ANS10001021/
Have a great day.
^Camille
A:AnswerGreetings!
No, this Samsung top-load washing machine does not allow you to lift the lid and add a garment without pausing or stopping the cycle. While it does have an Add Garment feature, you must first pause or stop the cycle to unlock the lid for safety reasons.
Leo
A:AnswerGreetings!
No, this Samsung washing machine model does not have a hair filter. The model equipped with a hair filter (pet) is the WA54CG7150ADA4. I have shared the Samsung link of the model with the Pet hair filter below.
Washing Machine with Pet Care Solution:
https://www.samsung.com/us/home-appliances/washers/top-load/5-4-cu-ft-smart-top-load-washer-with-pet-care-solution-and-super-speed-wash-in-brushed-navy-wa54cg7150ada4/
Should you have additional questions, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1149503527 to help our team pull up your information.
Leo
A:AnswerHi BewAl,
No, retrofitting the washer is not something we recommend.
Please see the link for the warranty coverage and additional details when modifying or alternating the appliance.
Warranty page.
https://www.samsung.com/us/support/legal/LGL10000309/?modelCode=WA54CG7105AVUS
We would love to discuss your washer to determine how we can best assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147642915) to help our team pull up your information when you message us.
Have a great day.
^Charles
A:AnswerHello Vegas,
No. Manufacturer's warranties typically exclude coverage for cosmetic damage unless it directly impacts the device's performance or operation.
For reference, please click on the link for complete warranty coverage details:
https://www.samsung.com/us/support/legal/LGL10000309/?modelCode=WA54CG7105AVUS
To help you maintain your washer in its pristine condition, please refer to the washer's manual, page 51 under "Cleaning the exterior and interior":
https://downloadcenter.samsung.com/content/UM/202407/20240725164005396/OID67143_IB_WA7100C_EN.pdf
Have a great day.
-John
A:AnswerHello Dixie,
We recognize your feelings regarding your new washer. We would love to extend our help with your experience.
Below is a website to help you with unclean clothes after washing them. Please check the embedded words.
Clothes are not clean after washing in the Samsung washing machine
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1147536478) to help our team pull up your information when you message us.
Thank you.
-Kimberly
A:AnswerGreetings,
Here is a link for troubleshooting steps for your washer that is having a bad smell; kindly click the embedded words.
Samsung washing machine or laundry smells bad.
https://www.samsung.com/us/support/troubleshooting/TSG01108629/#washing-machine-has-a-mildew-smell-or-visible-mold
Thank you and have a great day!
-Ricardo
A:AnswerGreetings,
The other option will be turned off once you hit the Deep Fill, while on the Normal cycle, the wash cycle will automatically change to Deep Wash.
Here is a link to the user manual, kindly go to pages 40-43 to learn more about wash cycle.
User manual.
https://downloadcenter.samsung.com/content/UM/202405/20240520095306116/OID67143_IB_WA7100C_EN_240517.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147251285) to help our team pull up your information when you message us.
Thank you.
-Ricardo
A:AnswerGary, our goal is to ensure that your washer is functioning at its best. Let us help you with its dispenser.
To rectify your washer's dispenser concern, please click the links and hyperlinks for tips.
Dispenser drawer issues in Samsung washing machine:
https://www.samsung.com/us/support/troubleshooting/TSG01207154/
Should a service request be required, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147071166, to help our team pull up your information when you message us.
Have a great day.
-John
