Questions & Answers
- Model:
- WA54CG7105AVUS
- |
- SKU:
- 6547612
Highly rated by customers for: Capacity, Cleaning Performance, Noise Level
$799.99Your price for this item is $799.99
Comp. Value: $989.99
The comparable value price is $989.99
Page Showing 21-30 of 30 questions
Q: QuestionDoes the lid lock while in use?
Asked by ani.
- A:Answer Yes it does. To unlock you have to hit the pause button.
Answered by Lori
Q: QuestionIs the one with the agitator not a pet washing machine? The impeller says it's the pet machine, but when you choose agitator it looks like the pet option is gone too?
Asked by Robe.
- A:Answer Yes, Robe, this washer has three types: two regular washers with either an impeller or agitator and one pet impeller model but no agitator with a pet option model. Have a great day. ^Charles
Answered by Samsung

Q: QuestionIs the agitator removable?
Asked by Robe.
- A:Answer Hi Robe, No, this washer model is beautifully designed with an Active Wave agitator. Removing this may affect the washing machine's performance. Have a great day! ^Chrystel
Answered by Samsung

Q: QuestionWhat is the Active Wave Agitator?
Asked by Jessie525.
- A:Answer Turn on the unit open the top press the button, this is a great feature if you have a stain on something and you want to rub the item under the water. I use it to wash off the soap drawer too. (I take it out)
Answered by PamelaR
Q: QuestionGreat washer. However, the softener is not dispensing when in use. followed the trouble shooting guide. Still no luck. Any help please.
Asked by Gary.
- A:Answer We aim to guarantee that your washer is operating efficiently, Gary. Let's help you with its dispenser. To address the issue with your washer's dispenser, kindly click on the provided links and hyperlinks for helpful tips and solutions. Dispenser drawer issues in Samsung washing machine: https://www.samsung.com/us/support/troubleshooting/TSG01207154/ Should a service request be required, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147073088, to help our team pull up your information when you message us. Have a great day. -John
Answered by Samsung

Q: QuestionWhat happened to the my cycle. I loved that. I always have a heavy load when washing so I could just preset my wash option and choose my cycle and it goes to what I have it set on. I didn't have to set the wash cycle each time. Missing that option.
Asked by jadabug.
- A:Answer It works just fine and its hugh inside love it
Answered by DerekF
Q: QuestionI bought this washer 2 years ago and suspension rod needed to be replaced because spin cycle started shaking bad.Is this common problem?
Asked by Anonymous.
- A:Answer Greetings, We appreciate you sharing your experience with your Samsung washer. We are here to help you. Please see the link below for the steps if your Samsung washing machine is shaking. Kindly watch the video and click on all the embedded words inside the article. https://www.samsung.com/us/support/troubleshooting/TSG01000997/ You can also purchase a suspension rod from our authorized distributor of Samsung parts and accessories at the link below. https://samsungparts.com/ If, after following the steps, the issue persists, we highly suggest contacting us directly. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147413136, which will help our team pull up your information. ^Rainly
Answered by Samsung

Q: QuestionWhy does my fabric softener empty into the washer after I fill and close it? This doesn't happen every time, but often. I've wasted so much, it's irritating.
Asked by CareyC.
- A:Answer I found that it happens when the reservoir is overfilled. Even when it is just under the max line it still leaks when shut. I have been filling the fabric softner cap and then dumping that into the reservoir, no problems since.
Answered by TimM
Q: QuestionI paused my cycle 2 min after I started it & added more items, but then there wasn't enough water. How do I add more water to a cycle that already started? I tried turning off & on again & selecting my cycle, but it got rid of all the water and refilled.
Asked by CareyC.
- A:Answer Hi CareyC, We do not have the option to add more water after the washer cycle has started because the washer will need to sense the weight of the items to determine its water needs. Here is a link to help you wash the clothes. Please read each section, follow the steps and click the hyperlinks for further help. Cycles, settings, and features on your Samsung washing machine. https://www.samsung.com/us/support/answer/ANS00061937/ Have a great day. ^Aloe
Answered by Samsung

Q: Question1. Is the Deep Wash Cycle, the same as Deep Fill option? 2. When using Deep Wash or Deep Fill, does it automatically fill the washer to its max? Or does it auto-adjust to the size of the load?
Asked by CareyC.
- A:Answer Hello CareyC. No, the deep wash is recommended for special cases that require more water than typical wash loads. Uses more water in washing and rinsing. The deep-fill option adds more water to the washer without causing it to drain. It will continue to wash with more water, and Cycle time will be extended. With auto-sensing, the machine automatically regulates the water level based on the load size. Have a great day. -John
Answered by Samsung

Page 2, Showing 21-30 of 30 questions
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