What happened to the my cycle. I loved that. I always have a heavy load when washing so I could just preset my wash option and choose my cycle and it goes to what I have it set on. I didn't have to set the wash cycle each time. Missing that option. null

Question

DerekF · Accepted Answer

It works just fine and its hugh inside love it

Samsung · Answer

Hi Jadabug,

Let us help you with the cycle feature on this Samsung washing machine model.

This washing machine model has a downloaded cycle feature. You will have to connect your washer to the SmartThings app to gain access to additional cycle options. I have shared a Samsung link below where you can download and connect your washer to the app.

Use SmartThings to monitor your Samsung washing machine remotely:
https://www.samsung.com/us/support/answer/ANS00082522/

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

When you message us, please provide us with this reference number 1146710834 to help our team pull up your information.

Leo

“What happened to the my cycle. I loved that. I always have a heavy load when washing so I could just preset my wash option and choose my cycle and it goes to what I have it set on. I didn't have to set the wash cycle each time. Missing that option.”

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