Questions & Answers

Q: QuestionCan I buy a swivel base for tv stand and take the legs off

Asked 5 years ago by Bingo.

• A:Answer Hi Bingo! The 55TU7000 is compatible with universal wall mounts and will work with a swivel base such as the one from Best Buy at the following link: https://www.bestbuy.com/site/sanus-premium-swivel-tv-base-for-most-32-60-tvs-black/5463304.p?skuId=5463304 ^Tim

  Answered 5 years ago by Samsung

  
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Q: QuestionPicture is dull. Why are some picture menu items grayed out and unusable like white balance and gamma?

Asked 5 years ago by Joeydav.

• A:Answer Hi Joeydav! The TU7000 includes 4 different Picture Modes allowing you to select the Picture Mode that provides the best viewing experience for your environment.• Dynamic makes the picture brighter and clearer in bright viewing environments. • Standard is the default mode suitable for general viewing environments. • Natural reduces eye strain for a comfortable viewing experience. • Movie is suitable for watching TV or movies in a dark room. You can also individually adjust the brightness and contrast to achieve the picture quality you desire through the expert settings. Certain settings may not be adjusted on select picture modes. ^Tim

  Answered 5 years ago by Samsung

  
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Q: Questionhow easy is it to mount this TV to a swivel table top stand? And would any of the connection ports be blocked or hard to get to?

Asked 5 years ago by breezy.

• A:Answer It's very easy and no ports will be blocked

  Answered 5 years ago by HighlandParkVerified Purchase

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Q: QuestionWhat kind of tv wall mount is best recommended? I want o hang on my wall but I don't know the dimensions of the vesa?

Asked 5 years ago by john.

• A:Answer Hi John! You can wall mount the 55TU7000 with any wall mount with a VESA Standard of 200mm x 200mm. Check out some compatible wall mounts at Best Buy: https://www.bestbuy.com/site/searchpage.jsp?_dyncharset=UTF-8&id=pcat17071&iht=y&keys=keys&ks=960&list=n&qp=tvmountsize_facet%3DTV%20Size%20Compatibility~55%20-%2064%22&sc=Global&st=wall%20mount&type=page&usc=All%20Categories ^Celina

  Answered 5 years ago by Samsung

  
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Q: QuestionCan you stream from WiFi example YouTube tv premium?

Asked 5 years ago by Tim.

• A:Answer Yes

  Answered 5 years ago by TracyParker

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Q: QuestionHas Wfi

Asked 5 years ago by Cody.

• A:Answer Hi Cody! Yes, the 55TU7000 is a Smart TV featuring Wi-Fi capabilities. ^Tim

  Answered 5 years ago by Samsung

  
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Q: QuestionI need a 55 asap. But, I now use my tv browser on my65" Samsung more than anything else to surf the web for news websites, etc. rather than my phone. It's great; esp at 65"! But, it can't be updated. Will Samsung allow their tv's to update their browser.

Asked 5 years ago by donallover.

• A:Answer Hi! Samsung smart TVs frequently receive updates to the TV as well as the Smart Platform. To make sure you are receiving the latest versions of the applications make sure your TV is connected to the network and enable the auto update feature in the support menu. ^Tim

  Answered 5 years ago by Samsung

  
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Q: QuestionCan a pedestal stand be purchased for this Samsung instead of the small feet that come with the TV?

Asked 5 years ago by Ron.

• A:Answer Hi Ron! You can utilize a universal center base such as this one found at Best Buy: https://www.bestbuy.com/site/sanus-premium-swivel-tv-base-for-most-32-60-tvs-black/5463304.p?skuId=5463304 ^Gina

  Answered 5 years ago by Samsung

  
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Q: QuestionWhat is the height and width of 55 in samsung

Asked 5 years ago by Sarge.

• A:Answer Sarge - Here are the meaurements DIMENSIONS (INCHES W x H x D): • TV WITHOUT STAND: 48.4 x 27.8 x 2.4 • TV WITH STAND: 48.4 x 30.6 x 9.8 • SHIPPING: 54.6 x 33.2 x 6.2 • STAND FOOTPRINT: 1.6 x 7.4 x 9.8 ^Cris

  Answered 5 years ago by Samsung

  
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Q: QuestionDoes my home have to have WiFi to support a smart tv? We do not have WiFi because we live out in the country What 50-55 inch TVs do you have that is not a Smart TV?

Asked 5 years ago by Rose.

• A:Answer Hi Rose - To use the Smart features you do need some type of internet access. Samsung does not make any non-smart TVs. You can still enjoy the great picture quality without accessing any smart features. ^Cris

  Answered 5 years ago by Samsung

  
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Q: QuestionWhat are the exact dimensions on a Samsung 55 in tv

Asked 5 years ago by Anonymous.

• A:Answer Hello, Dimensions for the 55TU7000 are TV WITHOUT STAND: 48.4 x 27.8 x 2.4 TV WITH STAND: 48.4 x 30.6 x 9.8. ^Cristian

  Answered 5 years ago by Samsung

  
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Q: QuestionCan you download the ESPN+ app on this TV?

Asked 5 years ago by JonW.

• A:Answer Yes and it’s easy. Just go to add an app!

  Answered 5 years ago by JuiceVerified Purchase

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Q: QuestionCan I use a Bluetooth keyboard that will allow me to surf the web using the TV does the TV have a web browser that I can use to surf the web using a Bluetooth keyboard

Asked 5 years ago by Mikej.

• A:Answer Hi Mikej! Yes, the 55TU7000 is compatible with a Bluetooth keyboard allowing you to surf the web with the built in web browser available through the TV. ^Tim

  Answered 5 years ago by Samsung

  
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Q: QuestionHow many nits brightness is this TV capable of?

Asked 5 years ago by LeeS.

Q: QuestionDoes this TV support the Spectrum TV APP?

Asked 5 years ago by Monty.

• A:Answer Hi Mont - you can download the Spectrum TV app from your TV's built-in App Store. ^Gina

  Answered 5 years ago by Samsung

  
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Q: Questioncan i cast netflix or other video from my samsung phone

Asked 5 years ago by Kreed.

• A:Answer Hi Kreed - you can screen mirror using Smart View on Android devices, or using AirPlay on iOS devices. You can also take advantage of the built-in App Store on your TU7000, where you can choose and download from hundreds of apps such as Netflix, Hulu, YouTube, HBO Max, and many more! ^Gina

  Answered 5 years ago by Samsung

  
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Q: QuestionSamsung 55 inch series 7 and 8 only difference is color one is black and the other is grey can I see a picture of the difference

Asked 5 years ago by JY.

• A:Answer Hi JY - we are unable to provide photos; however, the TU8000 includes step-up features such as Ambient Mode, built-in Voice Assistants, an additional HDMI port and Composite (AV) connections. ^Gina

  Answered 5 years ago by Samsung

  
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Q: QuestionCan this tv be used overseas, specifically in the Netherlands where they use 230 V and 50 Hz?

Asked 5 years ago by Overseas.

• A:Answer Hi there - these are US models that only support 120V. ^Gina

  Answered 5 years ago by Samsung

  
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Q: QuestionCan you have two or more headphones playing through Bluetooth at same time?

Asked 5 years ago by Rick.

• A:Answer Rick, you can only pair one set of Bluetooth headphones to your TV at one time. You do have the option to play audio through a Bluetooth headset and TV speakers simultaneously. When this function is active, you can set the volume of the Bluetooth headphones higher than the volume of the TV speaker. First, make sure your Bluetooth headphones are paired. Press HOME on your TU7000 remote. Then go to Settings > General > Accessibility > Multi-output Audio. Find the device you'd like to pair. ^Gina

  Answered 5 years ago by Samsung

  
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