“The TV (QN55QN85AAFXZA) is only getting 15 mbs internet speed. My phone placed behind the TV gets 450mbs so my wifi signal is strong. Is there a fix for the wifi reception on the TV?”
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Toma - You may want to go through these steps to check your network connection: 1) Make sure that no items that can generate electromagnetic interferences are placed between the TV and the wireless/wired access point. 2) Check if the access point is turned on. If it is on, turn it off, wait 1 or 2 minutes, and then turn it on. Enter the correct password if required. 3) If the wireless connection fails, connect the TV to the access point via a LAN cable. If the TV can connect to the Internet normally via the wired connection, there might be a problem with the access point. In this case, try using a different access point. 4) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 5) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again. Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. Should you need further assistance, please reach out to Samsung Support at: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat), text HELP to 62913, LiveChat on Samsung.com, or Email: https://www.samsung.com/us/support/#contact_us_for_support ^Gina
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