Questions & Answers

Q: QuestionCan you install Directv Stream app on this TV without having to use external boxset like Roku?

Asked 4 years ago by Krustev.

• A:Answer Krustev - You can download the DIRECTV STREAM app from the QN85A TV's built-in App Store. ^Gina

  Answered 4 years ago by Samsung

  
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Q: QuestionWhat is the tizen smart tv?

Asked 4 years ago by Anonymous.

• A:Answer Tizen is the Operating System in most if not all of the Samsung TVs. Tizen has all the popular streaming services available as Applications available to download and this avoids the necessity to buy a Roku Streaming device, Amazon Fire TV streaming device, Google TV with Chromecast etc to get access to the streaming services. Tizen also supports the Samsung Smartthings Eco-system. Tizen also supports Apple Air Play 2.0 to work with Apple device Eco-system.

  Answered 4 years ago by KrishVerified Purchase

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Q: Questionhow many HDMI eArc does this have? I have a bose 900 soundbar with Atmos i want to plug in, but also I want the PS5 to be on a HDMI 2.1.

Asked 4 years ago by Saiyan.

• A:Answer Saiyan - High Frame Rate (HFR) 4K@120Hz is supported in “HDMI In 4”. The “HDMI In 3” port further supports eARC. ^Gina

  Answered 4 years ago by Samsung

  
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Q: QuestionIs the base sturdy or does it wobble?

Asked 4 years ago by MadameQueen1204.

• A:Answer I find it very sturdy

  Answered 4 years ago by GR8DANEVerified Purchase

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Q: QuestionWhat size wall mount is needed?

Asked 4 years ago by Maybud.

• A:Answer Maybud - You can mount the 55" QN85A TV with any universal wall mount that supports a VESA Pattern of 200mm x 200mm. ^Gina

  Answered 4 years ago by Samsung

  
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Q: QuestionIs this a casting tv?

Asked 4 years ago by Ashleytv.

• A:Answer Ashleytv - You can screen mirror to the QN85A TV via AirPlay with iOS devices, or SmartThings with Android devices. ^Gina

  Answered 4 years ago by Samsung

  
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Q: QuestionIf you connect headphones can the regular tv speakers work for other viewers??

Asked 4 years ago by Steve.

• A:Answer Steve - You can use both TV and Bluetooth headphone audio simultaneously using the Multi-Output Audio feature. When this function is active, you can set the volume of the Bluetooth headphones higher than the volume of the TV speaker. ^Gina

  Answered 4 years ago by Samsung

  
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Q: QuestionIs this 55" TV actually 55" wide as in specs. Doesn't seem correct, all others are approx 48"???

Asked 4 years ago by Anonymous.

• A:Answer Hi, the full dimensions of the 55” QN85Aare: (INCHES W x H x D): - TV without stand: (48.3 x 27.8 x 1) - TV with stand: (48.3 x 30.3 x 9.3). Thanks for bringing this spec to our attention! ^Val

  Answered 4 years ago by Samsung

  
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Q: QuestionWhy am I not able to connect any HDMI cables into the HDMI 1-3 ports? Is that normal? Or is it defective?

Asked 4 years ago by Zidane.

• A:Answer Hi Zidane - I am sorry to hear you are experiencing difficulties connecting devices to your TV's HDMI ports. So that we can better troubleshoot towards a solution, please reach out to Samsung Support at: 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ^Gina

  Answered 4 years ago by Samsung

  
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Q: QuestionWhat does customizable frames mean? How does it display art when off?

Asked 4 years ago by Art.

• A:Answer Hi - Customizable Frames and Art Mode are both compatible only with The Frame TV Series. The QN85A features Ambient Mode which can be customized to showcase gorgeous wallpapers or bits of information when it is not in use. With Ambient Mode, you can make your TV show the same pattern as the wall behind it so that it looks like the TV has disappeared, and you can display your own photos and images on the TV. There aren't specific mattes as there are with Art Mode for the Frame TV, but you can customize your own photos before importing them to your TV. You can adjust Ambient Mode settings such as brightness, saturation, and color tone. Content categories include Mood, Relaxation, Decor, and Special Edition which allows you to enjoy content created by the world's finest artists and designers. ^Gina

  Answered 4 years ago by Samsung

  
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Q: QuestionWill this tv connect with bluetooth headphones?

Asked 4 years ago by Bluetooth.

• A:Answer Hi Bluetooth - Absolutely! You can connect wireless headphones and other Bluetooth devices like speakers, keyboards, mice, and gamepads. ^Gina

  Answered 4 years ago by Samsung

  
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Q: QuestionWill the Insignia Model NS-HTMS1 TV stand work with this TV?

Asked 4 years ago by Todd.

• A:Answer Yes the insignia will fit the TV

  Answered 4 years ago by WatermanVerified Purchase

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Q: Questionsince this model is pre loaded with Spectrum, will it record programs without the Spectrum cable box?

Asked 4 years ago by Richie.

• A:Answer Hi Richie, you will not be able to record to directly to this TV. You will need to use your cable box or an OTA (over air) DVR like one of these: https://www.bestbuy.com/site/searchpage.jsp?id=pcat17071&st=over+the+air+dvr . ^Val

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes this have bluetooth and RGB port?

Asked 4 years ago by ethyu765.

• A:Answer Hi ethyu765, the QN85A has Bluetooth, but does not have an RGB port. ^Val

  Answered 4 years ago by Samsung

  
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Q: QuestionThe remote to our smart tv has stopped working, we have changed the batteries an still notworkimg

Asked 2 years ago by Smarttvrrmote.

Q: QuestionI have a room that gets a lot of light. Does this have anti glare?

Asked 3 years ago by Phil.

• A:Answer Yes. The screen is reflective BUT the extreme brightness of this model overwhelms pretty much any glare short of a spotlight

  Answered 3 years ago by GabrielVerified Purchase

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Q: QuestionCan the TV viewing angle be adjusted to the right or left on this table stand? If not, is there a stand that will add that capability?

Asked 3 years ago by Jan.

• A:Answer I don’t use a stand as my set is hung in a wall unit

  Answered 3 years ago by SamsungismychosenbrandVerified Purchase

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Q: QuestionCan you connect speakers to the back of tv

Asked 3 years ago by Anonymous.

• A:Answer You can use a Toslink cable for optical digital audio out to many home theatre audio receivers or you connect to an HDMI-ARC device (such as Bose Sound bars). But there are no analog speaker outputs or audio outputs.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionWill it upscale to 4k any content such as facebook videos or only movies?

Asked 3 years ago by JusticeOnly.

• A:Answer Only if such video or movie has been produced with QLED technology.

  Answered 3 years ago by MmduenasVerified Purchase

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