“Unable to get sound when switching to apps. Sound is okay on regular channels. What do we need to do? Today was delivered today and learning.”
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Hi TJohn - So that we can better troubleshoot towards a solution, please reach out to Samsung Support at: 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ^Gina
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