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Hi Tremayne, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 7.2 Cu. Ft. Electric Dryer with Sensor Dry and 8 Drying Cycles - White. I have shared links below that may help with your concerns with your dryer. https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-has-no-heat-at-all https://www.samsung.com/us/support/troubleshooting/TSG01001987/ Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144360027 Leo
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