Questions & Answers

Q: QuestionDoes the dryer have an indicator for the lint filter?

• A:Answer Yes, the dryer has a lint filter indicator to remind you when to clean it.

Q: QuestionDoes this dryer have a moisture sensor?

• A:Answer Yes, this dryer comes with a moisture sensor.

Q: QuestionWhat type of display does this dryer use?

• A:Answer This dryer uses an LED display.

Q: QuestionWhat is the capacity of this dryer?

• A:Answer This dryer has a capacity of 7.2 cubic feet.

Q: QuestionI just ordered the dryer. the "specs" indicate that this dryer works on 120 volts. i used the online help to confirm this and they did confirm 120 volts. can you please confirm either way. thanks.

Asked 4 years ago by roc319.

• A:Answer Just had this delivered and it is a 220V drying not 120V as advertised.

  Answered 4 years ago by JeffW

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Q: QuestionHow many pounds of laundry can this dryer dry?

Asked 4 years ago by Dubie.

• A:Answer I'm happy to help with this, Dubie! I have this link (https://bit.ly/2O4mzqk) that has detailed information about load sizes in the dryer. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: Questiondoes dry have a light inside?

Asked 4 years ago by Anonymous.

• A:Answer We appreciate you asking! This model is not listed as having an internal drum light. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: Questionwhat is voltage? does it come with power cord?

Asked 4 years ago by poky.

• A:Answer All standard electric dryers use a 220v outlet and do not come with a power cord, you may have either a three or four prong outlet depending on when your home was built/the outlet was installed. You purchase the cord separately, and if you have delivery and choose the power cord they will bring a three and a four prong cord so that you can get whichever one you need.

  Answered 4 years ago by Patti

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Q: QuestionThe power turns on, on my dryer but it doesn't turn on to dry. How do I go about fixing that?

Asked 1 year ago by Anonymous.

• A:Answer Hi there, Here is a link to help you fix the dryer. Please follow the steps and click the hyperlinks for further assistance. Clothes are not dry after using Samsung dryer. https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-has-no-heat-at-all Have a great day. ^Aloe

  Answered 1 year ago by Samsung

  
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Q: Questiondoes the door open from the side and if nso which side.

Asked 3 years ago by Anonymous.

• A:Answer Hello, Thank you for reaching out. We appreciate you informing us about your inquiry if the door of this Samsung dryer opens from the side and, if so, which side. We understand how important this information is for you, and we'll be glad to look into this for you. As per checking, the door of this dryer is on the side, and it opens from left to right. You may also refer to the product's user manual to learn more about this appliance. https://downloadcenter.samsung.com/content/UM/202102/20210219065903586/DV3000A_SEM_DC68-03784P-00_EN_CFR_MES.pdf Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144611268 -Angelica

  Answered 3 years ago by Samsung

  
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Q: QuestionCan I use a 3 prong dryer cord?

Asked 3 years ago by Mike.

• A:Answer Yes, you can. I did the same thing.

  Answered 3 years ago by Kody1

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Q: Questionwhere is the lint filter located is it in side the dryer or do you pull it out from the top

Asked 4 years ago by frank.

• A:Answer It is located inside the dryer. Once you open the door you will see it. Very easy to clean.

  Answered 4 years ago by MaddieVerified Purchase

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Q: QuestionCan you convert this dryer to gas?

Asked 9 months ago by Inked23.

• A:Answer No you can not

  Answered 6 months ago by ShakeilaDVerified Purchase

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Q: QuestionDo I need to buy an electric cord or is it included

Asked 1 year ago by Moe.

• A:Answer U would need to purchase one

  Answered 1 year ago by Mulberry4203Verified Purchase

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Q: QuestionDoes it come n black or chrom

Asked 1 year ago by Valerie.

• A:Answer No, only white

  Answered 1 year ago by MrsGVerified Purchase

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Q: QuestionWhere can I get an igniter or a heating mechanism for my dryer and how much will it cost

Asked 2 years ago by Anonymous.

• A:Answer Hi there, To check the availability and compatibility of a heating element for the dryer, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 a.m. – 6:30 p.m. EST, Monday – Friday. Have a great day. ^Charles

  Answered 2 years ago by Samsung

  
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Q: QuestionIs it 44 inches high in the front or is that the dimension at the back where the console is?

Asked 2 years ago by Sandy.

• A:Answer Hi Sandy, The 44 inches height is the back part, measured from the control panel down to the leveling leg. Have a great day. -John

  Answered 2 years ago by Samsung

  
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Q: Questionhow and when do i turn on the wrinkle prevent?

Asked 2 years ago by john.

• A:Answer When you start cycle. First put in load. When you are starting your load. In same location as all other settings.

  Answered 2 years ago by Dede

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Q: QuestionCan I change the temperature in the presets (ie. permanent press, delicate, etc) or can you only choose your own temp on time dry?

Asked 2 years ago by Meme.

• A:Answer You can change your temperature

  Answered 2 years ago by RachellGVerified Purchase

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