Main Content

Questions & Answers

Page Showing 461-480 of 552 questions
  • QuestionDo these have risers for ADA ht?

    Asked by Janice.

  • QuestionI bought the matching washer WF45T6000AW with this and I am getting it installed in a 2-door closet. The doors are only 77inches tall but the inside is still about 12 inches taller. Is that enough room to stack them?

    Asked by StackingDimensions.

    • Answer Hello StackingDimensions, Thank you for bringing this to our attention. We appreciate you letting us know your inquiry on what measurement is needed for you to stack this Samsung washer. We understand that this information may be essential for you. We're here to help. As per checking, the required height for installing a washer with a stacking kit is 77.5" to 83.5". For reference, attached is a link to the user manual containing information about the product. See page 14 for the required dimensions when installing the washer. https://downloadcenter.samsung.com/content/UM/201904/20190416101808805/BETTER_WF42H5000-DC68-03397A-14_A2.pdf For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144272274 -Angelica

      Answered by Samsung

  • QuestionDoes something additional need to be purchased to allow stacking?

    Asked by Kevin.

    • Answer Hi Kevin, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White. Yes, you will need a compatible stacking kit (SKK-8K). I have shared the user manual for the dryer. Please click on the link and turn to page 15. https://downloadcenter.samsung.com/content/UM/202110/20211003065548677/DV6000_DC68-03381W-04_EN_CFR_MES.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144368209 Leo

      Answered by Samsung

  • QuestionHow many cycles does this dryer have?

    Asked by Cathy.

    • Answer Hi Cathy. Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry cycle. Regarding your concern, there are ten preset drying cycles. I recommend you check this link for further assistance. https://www.samsung.com/us/home-appliances/dryers/electric/7-5-cu--ft--electric-dryer-with-sensor-dry-in-white-dve45t6000w-a3/#specs Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144219948 ^Camille

      Answered by Samsung

  • Questionis this a high efficiency washer?

    Asked by jb.

    • Answer The specs for Samsung Dryer Model: DVE45T6000W Features High-Efficiency No

      Answered by Bernard

  • QuestionDo you need to buy the cord separate? Doesn’t just come with the product?

    Asked by Anonymous.

    • Answer The power cord is sold separately. We thank you for choosing Samsung! ^Lena

      Answered by Samsung

  • QuestionIs it quiet?

    Asked by jstrate.

    • Answer Yes

      Answered by Homemakernumberone

  • Questiondoes this quaify for energy savings

    Asked by fish.

    • Answer Hi fish, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ - White Yes, this washer is Energy Star rated. Please access the specification sheet below to know more about the home appliance. https://image-us.samsung.com/SamsungUS/home/home-appliances/washers/front-load/pd/wf45t6000aw-a5/pdf/WF45T6000AW.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144408379 Leo

      Answered by Samsung

  • QuestionWhat is the overall depth front to back from the wall?

    Asked by Anonymous.

    • Answer Hello. Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry; what is the overall depth front to back from the wall. Regarding your concern, 6 in. (152 mm) * Clearance can be reduced to 5¨ with washer feet fully extended. I suggest you check your user manual for further assistance. Please go to page 14. https://downloadcenter.samsung.com/content/UM/202101/20210108102221776/DV6000_DC68-03381W-03_EN_CFR_MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144348209 ^Camille

      Answered by Samsung

  • QuestionCan this stack with the DV42H5000EW Samsung - 7.5 Cu. Ft. 9-Cycle Electric Dryer?

    Asked by TK423.

    • Answer Yes

      Answered by Cherie

  • QuestionCan this be converted to propane?

    Asked by John.

    • Answer Hi John. Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry if this can be converted to liquid propane. Regarding your concern, here are the following details you need to consider. Use only natural or LP (liquid propane) gases. • The installation must be conformed with local codes, or in the absence of local codes, with the national fuel gas code, ANSI Z223.1/NFPA 54, latest revision(for the UNITED STATES), or with the natural gas and propane installation code, CSA B149.1(for Canada). • Gas dryers are equipped with a burner vent for use with natural gas. If you plan to use your dryer with LP (liquid propane) gas, it must be converted for safe and proper performance by a qualified service technician. (LNG models only) You must check the burner of your model and use the proper LP Kit accordingly. To check the detail information of the burner, open the door and check the rating label location on the door frame. - 20,000 BTU: LPKIT-4/XAA (DC98-04114A) - 22,000 BTU: LPKIT-3/XAA (DC99-00792A) • A 1/2” (1.27 cm) gas supply line is recommended and must be reduced to connect to the 3/8” (1 cm) gas line on your dryer. The National Fuel Gas Code requires that an accessible, approved manual gas shut-off valve be installed within 6” of your dryer. • Gas dryers installed in residential garages must be raised 18 inches (46 cm) above the floor. • Additionally, a 1/8” (0.3 cm) N.P.T. (National Pipe Thread) plugged tapping, accessible for test gauge connection, must be installed immediately upstream of your dryer’s gas supply connection. • Your dryer must be disconnected from the gas supply pipe system during any pressure testing of the system. • Do not reuse old flexible metal gas lines. Flexible gas lines must be designed and certified by the standard for connectors for Gas Appliances, ANSI Z21.24 • CSA 6.10. NOTE • Your dryer uses an automatic ignition system to ignite the burner. There is no constant burning pilot. • Any pipe joint compound used must be resistant to the action of any liquefied petroleum gas. • As a courtesy, most local gas utilities will inspect a gas appliance installation Here is the link to your user manual for further assistance. Please go to pages 17 to 18 https://downloadcenter.samsung.com/content/UM/202101/20210108102221776/DV6000_DC68-03381W-03_EN_CFR_MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144302760 ^Camille

      Answered by Samsung

  • QuestionDoes the Samsung Front Load Model WF45T6000AW have different water levels for amount of clothes?

    Asked by Hank.

    • Answer Water levels are set by the kind of wash you are doing....like normal wash, heavy soiled, delicates, others to include rinse and spin. Everything is automatically set by your choice. However, you can set number of rinses, spins etc , depending on your needs.

      Answered by Bettyg

  • QuestionIt could be staked with a dryer ?

    Asked by eduale.

    • Answer Hello eduale, Thank you for bringing this to our attention. We appreciate you letting us know your inquiry if you could stack this Samsung washer with a dryer. We understand that this information may be essential for you to know. We're here to help. Yes, you can stack this washer with a dryer as per checking. The matching dryers are (model number): Electric Dryer: DVE45T6000AW/A3, DVE45T6020W/A3 Gas Dryer: DVG45T6000AW/A3, DVG45T6020W/A3 See page 20 of the user manual for the installation requirement for reference. https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144326278 -Angelica

      Answered by Samsung

  • QuestionCan I stack a 27" dryer on top of this washer?

    Asked by Anonymous.

    • Answer Hello. Thank you for reaching out regarding your Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ if you can stack a 27" dryer on top of this washer. Regarding your concern, you can check these model numbers of compatible dryers you can stack with this washer. Electric Dryer DVE45T6000AW/A3 DVE45T6020W/A3 Gas Dryer DVG45T6000AW/A3 DVG45T6020W/A3 Here is a link for the full specs, dimensions, and features. https://www.samsung.com/us/home-appliances/washers/front-load/4-5-cu-ft-front-load-washer-with-vibration-reduction-technology-plus-in-white-wf45t6000aw-a5/#specs Also, here is the link to your user manual for further assistance. Please go to page 20. https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144322314 ^Camille

      Answered by Samsung

  • QuestionHi there. My Samsung washer no longer works and needs to be replaced. I called Samsung directly and was on the phone for over an hour and still couldnt answer a simple question. Can this washer be stacked with Samsung dryer model #WF45T6000AV???

    Asked by Gio.

    • Answer Hi Gio, We are here to help you in getting the information that you ned. We would like to speak to you directly to gather more information and see how we can effectively assist you. Please feel free to get back to us the soonest via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1149241434), to help our team pull up your information. Have a great day! ^Rodel

      Answered by Samsung

  • QuestionCan I use the pedestal from model DV220AEW/XAA01?

    Asked by Anonymous.

    • Answer Hi there, We would like to assist you further with your concern. Please let us know more about the pedestal model so we can check the dryer's compatibility. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148429771) to help our team pull up your information when you message us. Have a great day, -Ernest-

      Answered by Samsung

  • QuestionDoes the dryer come with the cord or do I have to purchase separately?

    Asked by Jen.

    • Answer Yes it comes with cord…..

      Answered by MarquitaG

  • QuestionWhy is this washer dispensing detergent and softener at the washing cycle?

    Asked by RAFAEL.

    • Answer Hi Rafael, To help with the washer, please see the link below, follow the steps, and click the hyperlinks for further help. Dispenser drawer issues in Samsung washing machine. https://www.samsung.com/us/support/troubleshooting/TSG01207154/ Have a nice day. ^Aloe

      Answered by Samsung