Questions & Answers
- Model:
- DVE45T6020W
- |
- SKU:
- 6420195
Q: QuestionHow much water does this washer use per load?
Asked by Janae.
- A:Answer Hello Janae, This washer model recognizes the weight of the objects and automatically adjusts the appropriate water level, washing duration, rinse counts, and spin counts. -Kimberly
Answered by Samsung

Q: QuestionHow can I set it to cold? If I adjust the temp to the lowest setting (1 light) the clothes come out steaming hot
Asked by Bryan.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
- A:Answer your cold water might be "turned off" at the wall connection. I only wash in cold water to save money so I hit the temp button to cold ( one light) . If the clothes come out steaming-hot...then you are not getting any cold water.
Answered by Cyclone3211
Q: QuestionHow many amps does this dryer pull?
Asked by Jaqui.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - White
- A:Answer Good Day, We appreciate you for showing interest in the dryer, Jaqui! Please be advised that this dryer model requires a 15-amperes fuse or circuit breaker. Have a great day! ^Chrystel
Answered by Samsung

Q: QuestionWhat are the dimensions when the set is stacked?
Asked by KitchenGo.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
- A:Answer Sorry we didn’t stack ours . We have it side by side.
Answered by Laura
Q: QuestionWhat is the exhaust airflow from this dryer?
Asked by DB43.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
- A:Answer Hi, DB43. Thank you for seeking information. The dryer requires a 4-inch (10.2 cm) rigid aluminum or galvanized steel duct for exhaust. For more details on the ducting and exhaust requirements, please refer to pages 15 and 16 of the manual: https://downloadcenter.samsung.com/content/UM/202101/20210108102221776/DV6000_DC68-03381W-03_EN_CFR_MES.pdf If you require further assistance in the future, please do not hesitate to reach us through the channels listed below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145103121) to help our team pull up your information when you message us. Thank you for choosing Samsung. Have a wonderful day! —Vannesa
Answered by Samsung

Q: QuestionIt sounds like if we were to purchase this machine to be installed by Best Buy we also need to purchase new fill hoses. Can you please link the fill hoses we would need to buy? Also, if not stacking does this require a pedestal? Thank you.
Asked by NewWashingMachine.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
- A:Answer Hi There. Glad that you ask where to buy the fill hoses and if this requires a pedestal. A pedestal is not required, but adding a pedestal to both washer/dryer, it is more comfortable to load and unload laundry. It will also make it harder for small children to reach inside the washer or dryer. For your reference, this is the compatible pedestal on your model (WE402NW/A3). You may refer to these options to purchase the fill hoses: 1. Samsung Parts Website (directly on your model: https://www.samsungparts.com/Products/Parts_and_Accessories/WF45T6000AW/A5/Default.aspx 2. Samsung Parts Team : (800) 627-4368, Mon - Fri 9:00 AM - 6:30 PM EST. Have a great day. Melardo
Answered by Samsung

Q: QuestionBecause of water limitations I need to know the maximum and min amounts of water used. I understand you don't seem to want to answer this question as different according to amount of load but you must know the max and min range.
Asked by brenda.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
- A:Answer Hi Brenda. Glad that you ask the minimum and maximum water used on this model. We don't have a specific minimum and maximum range of water used. Save water and electricity by only washing full loads (the exact amount depends upon the program used). Have a great day. Melardo
Answered by Samsung

Q: QuestionIs this washer compatible with my current washer pedestal WE357A0PXAC?
Asked by Jerry.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
- A:Answer Hi Jerry, Thank you for reaching out. We appreciate your time today in asking if your Samsung pedestal is compatible with the washer. Yes, this washer is compatible with your Samsung pedestal with model number WE357A0PXAC. The dimension of the washer 27" W x 38.7" H x 31.3" D is compatible with the dimensions of your pedestal. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144786576 Leo
Answered by Samsung

Q: QuestionAfter doing a wash cycle, in the event that some water does not completely drain like from a heavy blanket, can the washer be set to do a drain spin cycle only. To remove remaining excessive water if such a problem occurs? Thank you for you help. Bill.
Asked by Bill.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
- A:Answer Hi Bill, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 4.5 cu. ft. Front Load Washer with Vibration Reduction Technology+ - Platinum. The washer does not have a cycle specific to just spin. The washer has rinse+spin and a high (level 5) of spin, which extends the spinning process to effectively remove moisture from the load. I have shared the user manual link below. Please access the link and turn to pages 32 and 35. https://downloadcenter.samsung.com/content/UM/202110/20211008114718738/WF6000T_DC68-04006H-01_EN_MES_R.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144593752 Leo
Answered by Samsung

Q: QuestionDo you have to replace a filter or is it built into the drum?
Asked by Cari.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
- A:Answer Hi Cari. Thank you for reaching out regarding your Samsung - 4.5 cu. ft. Front Load Washer with Vibration Reduction Technology+ do you have to replace the filter, or is it built into the drum. Regarding your concern, this would be built into the drum. I suggest you check this link to your user manual for assistance. Please go to pages 43 to 44. https://downloadcenter.samsung.com/content/UM/202110/20211008114718738/WF6000T_DC68-04006H-01_EN_MES_R.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144549797 ^Camille
Answered by Samsung

Q: QuestionDoes this platinum color match the platinum of model 6100?
Asked by Lind50.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Platinum
- A:Answer Hi Lind50. Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry if the color matches the platinum model 6100. Regarding your concern, the compatible model of the washer for this dryer would be WF45T6000AP/US. I suggest you check this link for the full specs, features, and dimensions. https://www.samsung.com/us/home-appliances/dryers/electric/7-5-cu-ft-front-load-dryer-with-sensor-dry-in-platinum-dve45t6000p-a3/#specs Also, here is the link for the compatible washer. https://www.samsung.com/us/home-appliances/washers/front-load/4-5-cu--ft--front-load-washer-with-vibration-reduction-technology--in-platinum-wf45t6000ap-us/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket Number: 1144651003 Thank you for being a valued customer of Samsung. Have a great day. ^Camille
Answered by Samsung

Q: QuestionWhy are these reviews, which are listed under the DRYER, apparently all about a WASHER? It's a bit hard to believe the reviews and star ratings when it's for a different product. Where are the recent reviews for specifically the dryer?
Asked by Shopper.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - Platinum
- A:Answer Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. Your reference number: 1144770644 Leo
Answered by Samsung

Q: QuestionHello-I would be purchasing this Samsung to replace a Kenmore Stackable dryer. This will be placed on top of a Kenmore Washer. does it matter that the washer is not a Samsung as long as I order the installing stacking tools?
Asked by Brandy.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
- A:Answer Hi Brandy. Glad that you ask if your Kenmore Washer is compatible with the Samsung Dryer. We apologize; this dryer is only compatible with Samsung Washer (WF45T6000AW/A5). Have a great day. Melardo
Answered by Samsung

Q: QuestionWhich direction do these doors swing open. And are they changeable. One of the existing questions is answered yes and the other is answered no.
Asked by Doorswing.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
- A:Answer Hi Doorswing. Thank you for reaching out regarding your Samsung - 4.5 cu. ft. Front Load Washer with Vibration Reduction Technology+ if how the door opens and if this is interchangeable. Regarding your concern, the door opens from the left, and the doors are not interchangeable. I suggest you check this link to your user manual on how the door swings open. Please go to page 15. https://downloadcenter.samsung.com/content/UM/202110/20211008114718738/WF6000T_DC68-04006H-01_EN_MES_R.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144392925 ^Camille
Answered by Samsung

Q: Questiondoes it come with all the hook ups or do i have to buy those separate?
Asked by Anonymous.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
- A:Answer I bought one of these and had to buy the hoses separately
Answered by Thanksgivingblessings
Q: QuestionWhy didn’t I revive a power cord for my dryer????
Asked by Ulises.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
- A:Answer didn't need to
Answered by Ellen
Q: QuestionDoes the free delivery include pickup of the old units as well?
Asked by Disposal.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Platinum
- A:Answer Dear Valued BestBuy Client, To better assist you with this query, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry. Thank you, and stay safe! ^Chrystel
Answered by Samsung

Q: QuestionI purchased a front load Samsung washer model WF45T6000A in Dec. 2021. Why does the self clean cycle take over 3 hours to run and more importantly, how much water is used in this cycle. I am here in Calif. and they want us to conserve water!
Asked by Quasar.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
- A:Answer From my experience you are correct time wise. I think though the water use is not as significant as the time.
Answered by Manzzear
Q: QuestionWhy does my brand new washing machine keep displaying 4C. We have already checked the connection to the water lines, including the water taps. So the water supply is fine . The washer keeps stopping at 11 minutes to display 4c.
Asked by Jazzyjazz319.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
- A:Answer I had this happen when I tried to wash my clothes on a cold water cycle. The installers put the hot water on the cold water supply and vice-versa. Instead of only cold water, it was all hot. I had to reverse the hot and cold water supply hoses.
Answered by Cheryl
Q: QuestionIf the dryer is stacked on the washer, how does a person reach the dryer controls at over 77 inches.
Asked by Kathy.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
- A:Answer Thanks so much for asking, Kathy! You are correct that stacking the dryer on top of the washer does put the controls at a much higher location. We do have some models available that use our Multi-Control feature. This feature connects the washer and dryer so that the washer's control panel can operate both the washer and dryer. You can find these models here: https://bit.ly/33IkEiH. ^Jecca
Answered by Samsung








































