A:AnswerI'm happy to help with this, Wendy! This washer actually has two matching dryers, an electric dryer and a gas dryer. The electric dryer is model: DVE45T6000AW/A3; and the gas dryer model is: DVG45T6000AW/A3. ^Jecca
A:AnswerWe're so sorry to hear you're having these troubles, MCATX! It sounds like you're already in the process of getting this resolved through the store, but I would like to offer additional help as well. First, I have this link (https://bit.ly/2SCmMTL) that has some simple to follow steps that can resolve many heating problems with a dryer. You can also contact us directly at any time for further assistance. Just reference ticket number 1143356078, and reach out to us through Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
A:AnswerI'm happy to help with this! First, here's a link (https://bit.ly/2RvPNjw) to the user manual for this model. Page 20 has a great diagram showing the dimensions of this washer and the matching dryer stacked. It also has other useful details about the spacing and location requirements. ^Jecca
A:AnswerIf you get it delivered and installed, there's also the option to haul away old devices for a feel, I believe it's $49. I'm not quite sure on the cost because I didn't haul away
A:AnswerNo. In this day and age more and more appliances do not come with the power cord. So, the cord must be purchased separately. That is true for this particular dryer.
A:AnswerHi SALLY! We are not able to confirm compatibility with non-Samsung products. This means that we cannot ensure another manufacturer's dryer will connect to our stacking kit properly. ^Jecca
A:AnswerHello there! I have the dimensions of this washer listed as 27" W x 38.7" H x 31.3" D. If you would like to leave another question with the dryer model number, I would be happy to look up the dimensions for that as well. ^Jecca
A:AnswerHi Bebe! The term "open box" can mean several different things including the product has been returned, or it was previously a display model. In general an open box item has been previously opened. ^Jecca
A:AnswerHi MAJ! Samsung recommends placing the washer directly on the floor as this allows for the most accurate leveling and can prevent certain issues such as an unbalanced load. ^Jecca
A:AnswerThank you so much for providing that information, Andy! I was able to confirm that both this model washer, and the dryer model DV330AEW are compatible with the stacking kit now labelled SKK-8K. ^Jecca
A:AnswerAbsolutely, Wendy! In fact, page 32 of the user manual (https://bit.ly/3vFWmze) has step by step instructions on how to reverse the door. ^Jecca