Questions & Answers

Q: QuestionIs this a light or dark silver color for the Platinum washer?

Asked 4 years ago by Good.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum

• A:Answer Washer & dryer platinum is medium dark gray

  Answered 4 years ago by GreatVerified Purchase

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Q: QuestionDryer specs says voltage 120 volt . Usually dryers are 240 volt Is 120 volt correct or a misprint?

Asked 4 years ago by Chuck.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Platinum

• A:Answer The electric is 240v and the gas dryer requires 120v

  Answered 4 years ago by DavidVerified Purchase

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Q: QuestionI want to use this washer from an inverter/generator how many amps and watts are required and how many gallons of water does it use on a complete cycle Thanks

Asked 4 years ago by Anonymous.

• A:Answer Thanks so much for asking! According to page 17 of the user manual (https://bit.ly/3EuDN4S) this model will require: AC 120 V / 60 Hz / 15 AMP fuse or circuit breaker. The amount of water used will vary by cycle, and is determined by the cycle and settings selected, as well as the weight of the items currently in the washer. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: Questionwhats the height of both washer and dryer together

Asked 4 years ago by Anonymous.

• A:Answer Hello, the height of the dryer stacked on top of the washing machine is 78.5 in. (1994 mm). Thank you for choosing Samsung for your home. ^Lena

  Answered 4 years ago by Samsung

  
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Q: QuestionHello I have an old washer and pedestal(WE402NW). Will this new washer fit on the old pedestal.

Asked 4 years ago by RD.

• A:Answer I have great news for you, RD! The pedestal model WE402NW is compatible with this washer. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionIs this a 220 or 110 or 120 plug in

Asked 4 years ago by Amomo.

• A:Answer It’s a 220 plug in

  Answered 4 years ago by KinkinVerified Purchase

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Q: Questionis there an agitator in the washer or is it impeller?

Asked 4 years ago by curious.

• A:Answer Thanks so much for asking. Front load washers do not use an agitator or impeller as the drum spins vertically. This vertical spin uses gravity to help move the items around during the wash cycle. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionWill the gas dryer allow propane ?

Asked 4 years ago by Propane.

• A:Answer Thanks so much for asking! Yes, currently any Samsung gas dryer can be converted to propane using a compatible conversion kit. Samsung does recommend using a licensed professional to perform this conversion as there are many risks associated with gas and propane. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionWhat is the size of the gas line hookup needed to screw onto this dryer.

Asked 4 years ago by SketterMcgretter.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - White

• A:Answer Hi there SketterMcgretter! To help with this, I am providing this link (https://bit.ly/2XFTbLH) to the user manual for this model. Page 17 has detailed information about the gas requirements. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionIs dryer ventless?

Asked 4 years ago by Anonymous.

• A:Answer Thanks so much for asking! This model is a washer, that is compatible with more than one model dryer. If you'd like to leave another question with the dryer model number you are interested in, I would be happy to look up the specifications for it. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionCan Samsung dryer dv42h5000ew stack on Samsung washing machine wf45t6000aw ? it says they use the same mounting kit.

Asked 4 years ago by Anonymous.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White

• A:Answer They sure can!! You just have to get a delivery crew willing to do their job & install it.

  Answered 4 years ago by ExceededExpectationsVerified Purchase

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Q: QuestionWhat does this washer draw electrically How many watts? I read 15 amps is that constant?

Asked 4 years ago by Brent.

• A:Answer Hi there Brent! I have the power ratings for this model listed as 15 Amps/120V/60Hz. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionIf I adjust the quickwash to my custom setting can I save the custom setting for next time?

Asked 4 years ago by OrGor.

• A:Answer Once I have it on quick wash it stays on quickwash for next cycle. It does not however remember the temperature.

  Answered 4 years ago by DefectiveVerified Purchase

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Q: QuestionDoes this dryer have side venting capabilities? If yes, which side, as I am facing the back of the dryer, does it vent from?

Asked 4 years ago by Amy.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - White

• A:Answer no side vent just the rear

  Answered 4 years ago by MikeVerified Purchase

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Q: QuestionCan I get it in black

Asked 4 years ago by Sassy.

• A:Answer No, this model is only available in white and stainless steel.

  Answered 3 years ago by Isaacmars

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Q: QuestionDoes this washer stack with Samsung dryer Model DV42H500EW/A3?

Asked 4 years ago by CRP1015.

• A:Answer Thanks so much for asking, CRP1015! I have the matching dryers for this model listed as: Electric models: DVE45T6000AW/A3, DVE45T6020W/A3 Gas models: DVG45T6000AW/A3, DVG45T6020W/A3 ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionIs this ventless?

Asked 4 years ago by NicoleH.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White

• A:Answer Hello NicoleH, this model dryer is not ventless. Samsung manufacture many different dryers with different features. I am including a link to our website Samsung.com where you can view our ventless dryers (https://www.samsung.com/ca/laundry/all-laundry/?dryers). We thank you for choosing Samsung for your laundry needs. ^Lena

  Answered 4 years ago by Samsung

  
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Q: QuestionCan this dryer fit stock on top of Kenmmore elite washer machine?

Asked 4 years ago by aguijon1800.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - White

• A:Answer Thanks so much for asking, charlie! We are not able to confirm compatibility with non-Samsung products. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionIs this direct drive

Asked 4 years ago by none.

• A:Answer No

  Answered 4 years ago by AnonymousVerified Purchase

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