Questions & Answers

Q: QuestionCan this dryer fit stock on top of Kenmmore elite washer machine?

Asked 4 years ago by aguijon1800.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - White

• A:Answer Thanks so much for asking, charlie! We are not able to confirm compatibility with non-Samsung products. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionIs this direct drive

Asked 4 years ago by none.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White

• A:Answer No

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionI currently have an older Samsung washer on a Samsung pedestal. Will a newer Samsung washer fit on the pedestal?

Asked 4 years ago by Ronnie.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White

• A:Answer Great question, Ronnie! While many pedestals are cross compatible with different model washers and dryers, I would need the pedestal model number to confirm compatibility. If you'd like to leave another question with the model number of your pedestal, I would be happy to look it up for you. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes the washer and dryer both have stainless steel tubs?

Asked 4 years ago by jkbaytown.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White

• A:Answer Only the washer

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionWhich gas dryer is a match for this washer?

Asked 4 years ago by Wendy.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White

• A:Answer I'm happy to help with this, Wendy! This washer actually has two matching dryers, an electric dryer and a gas dryer. The electric dryer is model: DVE45T6000AW/A3; and the gas dryer model is: DVG45T6000AW/A3. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionI had one of these dryers delivered on Wed 5/19. It ran but did not get hot and then the second one was delivered on Monday 5/24 and it does not get hot. Best Buy tech just left and says this one needs to be replaced. Anyone else have this much trouble

Asked 4 years ago by MCATX.

• A:Answer We're so sorry to hear you're having these troubles, MCATX! It sounds like you're already in the process of getting this resolved through the store, but I would like to offer additional help as well. First, I have this link (https://bit.ly/2SCmMTL) that has some simple to follow steps that can resolve many heating problems with a dryer. You can also contact us directly at any time for further assistance. Just reference ticket number 1143356078, and reach out to us through Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionWhat are the overall measurements of this washer with the matching dyer if you stack them?

Asked 4 years ago by Anonymous.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White

• A:Answer I'm happy to help with this! First, here's a link (https://bit.ly/2RvPNjw) to the user manual for this model. Page 20 has a great diagram showing the dimensions of this washer and the matching dryer stacked. It also has other useful details about the spacing and location requirements. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionWhich stacking kit is needed for this set in order to install as a stackable?

Asked 4 years ago by BDef.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White

• A:Answer I'm happy to help with this, BDef! This washer will require stacking kit model SKK-8K to stack the matching dryer on top. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionDo you dispose of the old washer?

Asked 4 years ago by Anonymous.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White

• A:Answer If you get it delivered and installed, there's also the option to haul away old devices for a feel, I believe it's $49. I'm not quite sure on the cost because I didn't haul away

  Answered 4 years ago by SamsungVerified Purchase

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Q: QuestionJust got this and matching washer, how do you turn off the chimes/sound?

Asked 4 years ago by milzy12.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - White

• A:Answer I'm happy to help with this, milzy12. To turn the end of cycle alarm off on this model dryer, press and hold the "Damp Alert" button for about 3 seconds. This button is located on the right side, next to "Adjust Time". For the matching washer (WF45T6000AW/A5) the "Alarm Off" button is located on the right hand side of the control panel, next to the "Smart Care" and will only need to be tapped once to turn the end of cycle alarm off. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionCan the propane/gas dryer be set to vent on the left side of the machine?

Asked 4 years ago by Sue.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White

Q: QuestionDoes the dryer come with the power cord?

Asked 4 years ago by Ella.

• A:Answer No. In this day and age more and more appliances do not come with the power cord. So, the cord must be purchased separately. That is true for this particular dryer.

  Answered 4 years ago by JPWPVerified Purchase

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Q: Questioncan long vent gas dryer model use safety rated hose for venting instead of only semi rigid? Or can i attach hose to semi rigid?Set up is hose vented from hole in kitchen floor into basement wndow. Thanks for your help

Asked 4 years ago by Mary.

• A:Answer I have semi rigid and flex. 7 ft

  Answered 1 year ago by DougsDryer

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Q: QuestionIs the Motor direct drive?

Asked 5 years ago by Josey.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White

• A:Answer Thanks so much for asking, Josey! Yes, this model has a direct drive motor. ^Jecca

  Answered 5 years ago by Samsung

  
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Q: QuestionCan you move the control panel to the bottom of the dyer so you can reach it better?

Asked 5 years ago by WolffMan.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White

• A:Answer Hi WolffMan! The position of the control panels for the washer and dryer are not able to be moved. ^Jecca

  Answered 5 years ago by Samsung

  
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Q: QuestionBrad-I want to keep my Whirlpool Duet Drier (stackable) will fI need a stacking kit? If so how much?

Asked 5 years ago by SALLY.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White

• A:Answer Hi SALLY! We are not able to confirm compatibility with non-Samsung products. This means that we cannot ensure another manufacturer's dryer will connect to our stacking kit properly. ^Jecca

  Answered 5 years ago by Samsung

  
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Q: QuestionDoes it have an interior light? In the description/specs it says both uses and no. Definitely want a light. Thanks!

Asked 5 years ago by happyhome.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - White

• A:Answer Thanks so much for asking, happyhome! Yes, this model does have an interior light. ^Jecca

  Answered 5 years ago by Samsung

  
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Q: QuestionWhat is the depth of washer and dryer

Asked 5 years ago by Anonymous.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White

• A:Answer Hello there! I have the dimensions of this washer listed as 27" W x 38.7" H x 31.3" D. If you would like to leave another question with the dryer model number, I would be happy to look up the dimensions for that as well. ^Jecca

  Answered 5 years ago by Samsung

  
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Q: QuestionWhat does bases cost

Asked 5 years ago by Tinker.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White