A:AnswerHi Cheela,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ - White.
The washer can be installed either side by side or stacked. I have shared the user manual link below. Please go to the link and turn to page 20.
https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144371525
Leo
A:AnswerHello.
Thank you for reaching out regarding your Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ dimension of the top of the machine. Regarding your concern, here are the product dimensions.
A. 1 in. (25 mm)
B 5.9 in. (150 mm)
C 7.1 in. (180 mm)
D 6 in. (152 mm)
E 78.5 in. (1994 mm)
I suggest you check your user manual for further assistance on how to remove the door. Please go to page 20.
https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144348618
^Camille
A:AnswerUnfortunately, i only purchased this washer only not stacking kit
You mean just height of washer or stacked with drier??
Only washer itself is about 38.25-38.5 ft
A:AnswerHi Debs.
Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry if this model can be fitted with propane. Regarding your concern, yes, this can be fitted with propane.
Here are the details you need to consider if you will be using propane.
• Use only natural or LP (liquid propane) gases.
• The installation must be conformed with local codes, or in the absence of local codes, with the national fuel gas code, ANSI Z223.1/NFPA 54, latest revision(for the UNITED STATES), or with the natural gas and propane installation code, CSA B149.1(for Canada).
• Gas dryers are equipped with a burner vent for use with natural gas. If you plan to use your dryer with LP (liquid propane) gas, it must be converted for safe and proper performance by a qualified service technician. (LNG models only) You must check the burner of your model and use the proper LP Kit accordingly. To check the detail information of the burner, open the door and check the rating label location on the door frame.
- 20,000 BTU: LPKIT-4/XAA (DC98-04114A)
- 22,000 BTU: LPKIT-3/XAA (DC99-00792A)
• A 1/2” (1.27 cm) gas supply line is recommended and must be reduced to connect to the 3/8” (1 cm) gas line on your dryer. The National Fuel Gas Code requires that an accessible, approved manual gas shut-off valve be installed within 6” of your dryer.
• Gas dryers installed in residential garages must be raised 18 inches (46 cm) above the floor.
• Additionally, a 1/8” (0.3 cm) N.P.T. (National Pipe Thread) plugged tapping, accessible for test gauge connection, must be installed immediately upstream of your dryer’s gas supply connection.
• Your dryer must be disconnected from the gas supply pipe system during any pressure testing of the system.
• Do not reuse old flexible metal gas lines. Flexible gas lines must be designed and certified by the standard for connectors for Gas Appliances, ANSI Z21.24 • CSA 6.10.
NOTE
• Your dryer uses an automatic ignition system to ignite the burner. There is no constant burning pilot.
• Any pipe joint compound used must be resistant to the action of any liquefied petroleum gas.
• As a courtesy, most local gas utilities will inspect a gas appliance installation
I suggest you check your user manual for further assistance. Here is the link. Please go to page 17.
https://downloadcenter.samsung.com/content/UM/202101/20210108102221776/DV6000_DC68-03381W-03_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144326739
^Camille
A:AnswerHi Elynrose.
Thank you for reaching out regarding your Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ regarding washing bathroom rugs. Regarding your concern, we do not allow to wash thick or hard mats even if the washer mark is on the care label. This may result in injury or damage to the washer, walls, floor, or clothing due to abnormal vibrations. Also, do not wash throw rugs or doormats with rubber backing. The rubber backing may come off and stick to inside the drum, and this may result in malfunction such as a drainage error
I suggest you check this link to your user manual. Please go to page 11.
https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144293648
^Camille
A:AnswerMy washer window dips in - I think that’s what you mean. The dryer door has double windows with the outer flat. Hadn’t noticed that, but it is odd. Even so, I think it’s meant to be that way.
A:AnswerI'm happy to help with this, Momof3! First, here is a link (https://bit.ly/3EAn8wI) to the user manual for this model. Pages 18-20 have detailed diagrams showing all the dimensions you'll need, including using the matching pedestal. ^Jecca
A:AnswerGreat question! Samsung washing machines use various technologies to minimize how much water is used. In addition, Samsung washing machines are high efficiency (HE) and use significantly less water than previous generations, while still getting your clothes clean. If no water is entering your washer, it will typically display an error code. For more information about water levels in your washer, check out this link: https://bit.ly/3ENM0Ce. ^Jecca
A:AnswerHello, the pedestal raise your washer and dryer to a more comfortable height for loading and unloading laundry. It is an accessory that can be purchased separately but it is not required. The compatible pedestal for this model washing machine is WE402NW/A3. We thank you for choosing Samsung. ^Lena
A:AnswerThanks so much for asking, CBrew1709! While this washer is designed to allow for a compatible dryer to be stacked on top of it, we are not able to confirm compatibility with non-Samsung products. ^Jecca
