A:AnswerHi there,
I can answer that for you. Any time you need to purchase parts for your Samsung, you will order on our Parts website, https://www.samsungparts.com/Default.aspxsungParts. Thank you for choosing Samsung. ^Brad
A:AnswerHello StackingDimensions,
Thank you for bringing this to our attention. We appreciate you letting us know your inquiry on what measurement is needed for you to stack this Samsung washer. We understand that this information may be essential for you. We're here to help.
As per checking, the required height for installing a washer with a stacking kit is 77.5" to 83.5".
For reference, attached is a link to the user manual containing information about the product. See page 14 for the required dimensions when installing the washer.
https://downloadcenter.samsung.com/content/UM/201904/20190416101808805/BETTER_WF42H5000-DC68-03397A-14_A2.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144272274
-Angelica
A:AnswerHi fish,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ - White
Yes, this washer is Energy Star rated. Please access the specification sheet below to know more about the home appliance.
https://image-us.samsung.com/SamsungUS/home/home-appliances/washers/front-load/pd/wf45t6000aw-a5/pdf/WF45T6000AW.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144408379
Leo
A:AnswerHi John.
Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry if this can be converted to liquid propane. Regarding your concern, here are the following details you need to consider.
Use only natural or LP (liquid propane) gases.
• The installation must be conformed with local codes, or in the absence of local codes,
with the national fuel gas code, ANSI Z223.1/NFPA 54, latest revision(for the UNITED
STATES), or with the natural gas and propane installation code, CSA B149.1(for Canada).
• Gas dryers are equipped with a burner vent for use with natural gas. If you plan to
use your dryer with LP (liquid propane) gas, it must be converted for safe and proper
performance by a qualified service technician. (LNG models only) You must check the burner of your model and use the proper LP Kit accordingly. To check the detail information of the burner, open the door and check the rating label location on the door frame.
- 20,000 BTU: LPKIT-4/XAA (DC98-04114A)
- 22,000 BTU: LPKIT-3/XAA (DC99-00792A)
• A 1/2” (1.27 cm) gas supply line is recommended and must be reduced to connect to
the 3/8” (1 cm) gas line on your dryer. The National Fuel Gas Code requires that an
accessible, approved manual gas shut-off valve be installed within 6” of your dryer.
• Gas dryers installed in residential garages must be raised 18 inches (46 cm) above the
floor.
• Additionally, a 1/8” (0.3 cm) N.P.T. (National Pipe Thread) plugged tapping, accessible
for test gauge connection, must be installed immediately upstream of your dryer’s gas
supply connection.
• Your dryer must be disconnected from the gas supply pipe system during any pressure
testing of the system.
• Do not reuse old flexible metal gas lines. Flexible gas lines must be designed and
certified by the standard for connectors for Gas Appliances, ANSI Z21.24 • CSA 6.10.
NOTE
• Your dryer uses an automatic ignition system to ignite the burner. There is no constant
burning pilot.
• Any pipe joint compound used must be resistant to the action of any liquefied
petroleum gas.
• As a courtesy, most local gas utilities will inspect a gas appliance installation
Here is the link to your user manual for further assistance. Please go to pages 17 to 18
https://downloadcenter.samsung.com/content/UM/202101/20210108102221776/DV6000_DC68-03381W-03_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144302760
^Camille
A:AnswerWater levels are set by the kind of wash you are doing....like normal wash, heavy soiled, delicates, others to include rinse and spin.
Everything is automatically set by your choice. However, you can set number of rinses, spins etc , depending on your needs.
A:AnswerHello eduale,
Thank you for bringing this to our attention. We appreciate you letting us know your inquiry if you could stack this Samsung washer with a dryer. We understand that this information may be essential for you to know. We're here to help.
Yes, you can stack this washer with a dryer as per checking. The matching dryers are (model number):
Electric Dryer: DVE45T6000AW/A3, DVE45T6020W/A3
Gas Dryer: DVG45T6000AW/A3, DVG45T6020W/A3
See page 20 of the user manual for the installation requirement for reference.
https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144326278
-Angelica
A:AnswerHello.
Thank you for reaching out regarding your Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ if you can stack a 27" dryer on top of this washer. Regarding your concern, you can check these model numbers of compatible dryers you can stack with this washer.
Electric Dryer
DVE45T6000AW/A3
DVE45T6020W/A3
Gas Dryer
DVG45T6000AW/A3
DVG45T6020W/A3
Here is a link for the full specs, dimensions, and features.
https://www.samsung.com/us/home-appliances/washers/front-load/4-5-cu-ft-front-load-washer-with-vibration-reduction-technology-plus-in-white-wf45t6000aw-a5/#specs
Also, here is the link to your user manual for further assistance. Please go to page 20.
https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144322314
^Camille
A:AnswerHi Gio,
We are here to help you in getting the information that you ned.
We would like to speak to you directly to gather more information and see how we can effectively assist you.
Please feel free to get back to us the soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1149241434), to help our team pull up your information.
Have a great day!
^Rodel
A:AnswerHi Rafael,
To help with the washer, please see the link below, follow the steps, and click the hyperlinks for further help.
Dispenser drawer issues in Samsung washing machine.
https://www.samsung.com/us/support/troubleshooting/TSG01207154/
Have a nice day.
^Aloe
A:AnswerHello Janae,
This washer model recognizes the weight of the objects and automatically adjusts the appropriate water level, washing duration, rinse counts, and spin counts.
-Kimberly
A:Answeryour cold water might be "turned off" at the wall connection. I only wash in cold water to save money so I hit the temp button to cold ( one light) . If the clothes come out steaming-hot...then you are not getting any cold water.
A:AnswerGood Day,
We appreciate you for showing interest in the dryer, Jaqui!
Please be advised that this dryer model requires a 15-amperes fuse or circuit breaker.
Have a great day!
^Chrystel
A:AnswerHi There.
Glad that you ask where to buy the fill hoses and if this requires a pedestal.
A pedestal is not required, but adding a pedestal to both washer/dryer, it is more comfortable to load and unload laundry. It will also make it harder for small children to reach inside the washer or dryer.
For your reference, this is the compatible pedestal on your model (WE402NW/A3).
You may refer to these options to purchase the fill hoses:
1. Samsung Parts Website (directly on your model: https://www.samsungparts.com/Products/Parts_and_Accessories/WF45T6000AW/A5/Default.aspx
2. Samsung Parts Team : (800) 627-4368, Mon - Fri 9:00 AM - 6:30 PM EST.
Have a great day.
Melardo
A:AnswerHi Brenda.
Glad that you ask the minimum and maximum water used on this model.
We don't have a specific minimum and maximum range of water used. Save water and electricity by only washing full loads (the exact amount depends upon the program used).
Have a great day.
Melardo
