A:AnswerBarbara, Let me provide you with a step-by-step guide to help stop and prevent the leak of the washer.
Please see the link, hyperlink, and watch the video for steps to get the washer back on track, and click on the "NO, I NEED MORE HELP" if the previous step is completed and the washer still shows signs of a leak.
Samsung washing machine is leaking
https://www.samsung.com/us/support/troubleshooting/TSG01000977/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146060756) to help our team gather your information.
Have a great day.
^Charles
A:Answeri had kinda the same issue...
i let it go thru the shortest cycle (rinse and spin) i think that would cleat dust and stuff that might be in it, and should cause the door to be unlocked, if not then the electronic lock might be DOA
A:AnswerHello Eduardo,
The total height of the washer stacked with a compatible dryer is 78 1/2 inches. In addition, the stacking kit is used to lock the washer and dryer to its position; it is not intended to increase the total height of the two appliances.
The compatible dryer models for this washer are as follows:
DVE45T6000W
DVG45T6000W
DVE45T6020W
DVG45T6020W
With a matching stacking kit model #SKK-8K
Have a great day.
-John
A:AnswerHi There,
We're here to aid you with the details you need about the washer!
The water hose needed for this washer is the Samsung DC97-12534M Hose Drain Assembly.
To purchase the water hose needed for the washer, please reach out to our Samsung parts team at (800) 627-4368. Available from Mon - Fri 9:00 AM - 6:30 PM EST to have them check the availability and compatibility of the parts or accessories you wish to order.
I have shared the manual to give you the exact details about the items needed for installation on page 16.
User's manual:
https://downloadcenter.samsung.com/content/UM/202301/20230103164220203/WF6000T_UM_DC68-04006H-03_EN_MES_R.pdf
Have a great day!
^Chrystel
A:AnswerHi Imagrandma,
We are happy to answer your question about the measurement of this Samsung washing machine model.
I have listed the dimensions of this washing machine model below.
A. Overall height 38.7 inches
B. Width 27 inches
C. Depth with door open 52.6 inches
D. Depth 31.3 inches
Leo
A:AnswerGreetings!
We appreciate your question about compatibility between this Samsung washing machine and your existing dryer.
This washing machine model is designed to fit a Samsung dryer when stacking using a kit (SKK-8K).
Leo
A:AnswerDear Valued BestBuy Client,
To better assist you with this, don't hesitate to get in touch with our
BestBuy Customer Service department at (888) 237-8289, available 24 hours a day.
They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
^Charles
A:AnswerWe appreciate your interest, Sarah.
To get more details about the specific length of the drain hose, please call our Samsung Parts Team at (800) 627-4368. Available from Mon - Fri 9:00 AM ~ 6:30 PM EST. They can check and verify the drain hose's measurement.
Have a great day!
^Chrystel
