“My Bose Lifestyle dvd home entertainment center model AV 48 with Bose vs2 doesn’t work with this tv any advice. Works on bedroom tv but on Samsung no pictures from dvd Thank you”
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Hi glazer0001, We appreciate you sharing the issues you’re experiencing when connecting your TU690T TV to your cable box. Please go to the Connection Guide for details: Source > Connection Guide. Make sure that your external device is connected securely and turned on. Move to Sources to switch to other input sources: Source > Sources. Using HDMI Troubleshooting, you can check the connection to HDMI cable and external devices (takes approx. 2 minutes). Source > Connection Guide > Video Device > HDMI Troubleshooting, If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor
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