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Hello Bryan, We understand that your experience with the range could have been better. We'd love to discuss your range and see how we can best help you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147532098) to help our team pull up your information when you message us. Thank you. -Kimberly
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