“I've owned this machine for about 5 months and recently my clothes have come out smelling of mildew. This is concerning. What is the cause for this and how do I fix it?”
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Hi there, We understand how you feel regarding this washer/dryer. We are here to help you. We recommend checking the resources below for steps to take when the washer/dryer smells bad. Please click on the embedded words for more details. The washing machine has a mildew smell or visible mold: https://www.samsung.com/us/support/troubleshooting/TSG01110749/ Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1149172469), and it will help our team pull up your information. ^Rodel
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