1-2 of 2 Answers
I suggest you contact Samsung customer service. Someone may be able to advise you. I imagine tho, that you will have to have a repair done.
Sorry, there was a problem. Please try again later.Hi LAF! We're so sorry to hear about this. We would love the opportunity to speak with you directly about this, to see what options we can provide. You can reference ticket number 1143481750, and contact us through Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
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