A:AnswerGreetings, thank you for asking us your question about the Samsung Galaxy A16. The advertised Galaxy A16 offers Android 14, right out of the box. If you have any other questions or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a steadfast Samsung customer. - Debra
A:AnswerGreetings Snow, thank you for taking the opportunity to ask us your question about the Samsung Galaxy A16 5G. The number of people that can be added to a group conversation may vary depending on the carrier. Check out, "Group text messages on your Samsung Galaxy phone" if you would like to learn more. Feel free to contact Support afterward if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra
A:AnswerHi there LeticiaL, thank you for taking the opportunity to ask us your question about the Samsung Galaxy A16 5G. Yes, the advertised Galaxy A16 5G does offer Smart Views as a feature. Let us know if you have additional questions by contacting Support. Thank you for being a devoted Samsung customer. - Debra
A:AnswerGreetings Dave, thank you for finding the opportunity to ask us your question about the Samsung Galaxy A16. The advertised unlocked Galaxy A16 is compatible with the following U.S. wireless carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. Let us know if you have additional questions by contacting Support. Thank you for being a valued Samsung customer. - Debra
A:AnswerGood day Andrew, thank you for taking the opportunity to ask us your question about the Samsung Galaxy A16. Typically, you can put your SIM card into an unlocked phone and it will work, as long as the phone is compatible with your carrier's network and the SIM card is the correct size. If you have any other questions, please feel free to reach out to Support. Thank you for being a steadfast Samsung customer. - Debra
A:AnswerHey there Sandra, thanks for reaching out about your Samsung Galaxy A16. Samsung provides up to 7 years of software and security updates to our mobile devices. Right out of the box, the advertised Galaxy A16 launched with Android 14, however, as you know this device will update to Android 15 (One UI 7.0). If you would like any further assistance, feel free to contact Support. Thanks for being a valued Samsung customer. - Debra
A:AnswerAloha Reader, thank you for finding the opportunity to ask us your question about the Samsung Galaxy A16. Yes, the Galaxy A16 5G is compatible with VoLTE. Feel free to reach out to Support if you would like further clarification or if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra
A:AnswerHowdy Chris, thank you for taking the time to ask us your question about the Samsung Galaxy A16. Yes, the advertised US version of the Galaxy A16 5G is typically compatible with hearing aids that support the Audio Streaming for Hearing Aids (ASHA) standard. If you have any other questions, please feel free to contact Support at your leisure. Thanks for being a loyal Samsung customer. - Debra
A:AnswerHi Cruz, thanks for taking the time out of your day to reach out about the Samsung Galaxy A16. We recommend reaching out to Metro PCS to inquire if your account will be assessed any fees for swapping out your devices. If you have any other questions, feel free to reach out to Support. Thank you for being a faithful Samsung customer. - Debra
A:AnswerGreetings Dj, thank you for finding the time to ask us your question about the Samsung Galaxy A16. You can use Samsung Smart Switch to transfer your content to your device. Feel free to check out, "Use Samsung Smart Switch to transfer content with your PC or Mac" if you would like to learn more. If you would like any further assistance afterward, do not hesitate to reach out to Support. Thank you for being a loyal Samsung customer. - Debra
A:AnswerGood day Keoni, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy A16. The advertised unlocked Galaxy A16 is the U.S. version of this device. It is compatible with the following U.S. carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. We recommend reaching out to the compatible carrier of your choice to inquire if this device would be functional in the Philippines. Feel free to reach out to Support if you have additional questions. Thanks for being a loyal Samsung customer. - Debra
A:AnswerHowdy Mica, thank you for asking us your questions about the Samsung Galaxy A16. The advertised unlocked Galaxy A16 (U.S. version) is a new device that is compatible with the following U.S. carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. If you have additional questions or if you would like any further assistance, do not hesitate to reach out to Support. Thanks for being a devoted Samsung customer. - Debra
A:AnswerHello Lily, thank you for finding the time out of your day to ask us your question about the Samsung Galaxy A16. Unlocked devices will not include a SIM card when purchased. You can reach out to your compatible carrier to request a physical SIM or eSIM. Let us know if you have additional questions by reaching out to Support. Thank you for being a valued Samsung customer. - Debra
A:AnswerHi there Jade, thanks for taking the time to ask us your question about the Samsung Galaxy A16. No, the advertised Galaxy A16 is the U.S. version of this device. If you have any other questions, feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra
A:AnswerTo ship Galaxy A16 & A14 phones internationally with lithium batteries, you need a Safety Data Sheet (SDS/MSDS) showing the battery’s UN3481 classification, hazard class, and transport instructions. Contact Samsung support or your carrier’s dangerous goods team to get this document or a compliant substitute