“I just purchased a galaxy A16. But the software info said it is an android 14 version, 6.1 . I did an update,and it still only took it to android 15 version, 7.0. How can it be called a16?”

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• Hey there Sandra, thanks for reaching out about your Samsung Galaxy A16. Samsung provides up to 7 years of software and security updates to our mobile devices. Right out of the box, the advertised Galaxy A16 launched with Android 14, however, as you know this device will update to Android 15 (One UI 7.0). If you would like any further assistance, feel free to contact Support. Thanks for being a valued Samsung customer. - Debra

  Answered by Samsung 9 months ago

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