“I got a case off amazon for the A50 and it has a built in screen protector and my finger print wont work now can you tell me why? please, the case Is for the A50 so im not sure why it is doing this, also this is the 2nd time I have had issues with this.”
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Hello kayla, thank you for reaching out! Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01200322/) to an article that will help you troubleshoot the fingerprint sensor. ^Elizabeth
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