Questions & Answers

Q: QuestionDo these allow connection of two devices at the same time?

Asked 5 years ago by BK.

This question was asked about the related product: Samsung - Galaxy Buds Live True Wireless Earbud Headphones - Black

• A:Answer Yes! My Wife often uses them with both her phone and PC connected at the same time.

  Answered 5 years ago by PhilBob

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Q: QuestionWith this headset; When you answer phone calls, do you hear the phone call on both earphones or just 1 earphone like with headset Bose?

Asked 5 years ago by Rose.

This question was asked about the related product: Samsung - Galaxy Buds Live True Wireless Earbud Headphones - Black

• A:Answer Both

  Answered 5 years ago by BookaVerified Purchase

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Q: QuestionI wanted to ask if these have noise cancellation?

Asked 5 years ago by HugeC76.

This question was asked about the related product: Samsung - Galaxy Buds Live True Wireless Earbud Headphones - Black

• A:Answer Yes, they have active noise cancelation.

  Answered 5 years ago by OhioguyVerified Purchase

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Q: Questioncan i use siri on this buds?

Asked 5 years ago by diego.

This question was asked about the related product: Samsung - Galaxy Buds Live True Wireless Earbud Headphones - Black

• A:Answer No, they only allow you to use Bixby which is Samsung Assistant

  Answered 5 years ago by Nando21

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Q: Question2 questions: 1.) How are these with staying put while running? 2.) Are they compatible with the apple watch?

Asked 5 years ago by Erin8.

This question was asked about the related product: Samsung - Galaxy Buds Live True Wireless Earbud Headphones - White

• A:Answer It depends a lot on how they fit in your ear (your ear shape). I have no issues with them falling out or moving around. I do have other issues with them; disconecting and stuttering when other bluetooth devices are near (even my watch).

  Answered 5 years ago by Perihelion54

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Q: QuestionSo I have had my earbuds for a few days and I dropped them while it was raining, dried them off, and charged them all night. Now they are beeping and not connecting to my iphone. Do you know if I can fix this?

Asked 5 years ago by Ben232325.

This question was asked about the related product: Samsung - Galaxy Buds Live True Wireless Earbud Headphones - Black

• A:Answer You will need to let them sit in a glass jar of uncooked rice for a few days to soak the water up

  Answered 5 years ago by Coreymac

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Q: QuestionDo they offer this case with wireless charging, or consider that as option soon?

Asked 5 years ago by Deecee.

This question was asked about the related product: Samsung - Galaxy Buds Live True Wireless Earbud Headphones - Black

• A:Answer This case can do wireless or wired charging.

  Answered 5 years ago by Jay290

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Q: QuestionCan you use them separately? For example listen on one ear bud only and then switch to the other when the first battery dies.

Asked 5 years ago by Mshake.

• A:Answer Absolutely

  Answered 5 years ago by Anonymous

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Q: QuestionWill these work with iPhone 11 ?

Asked 2 years ago by AnthonyS.

• A:Answer Yes they will work

  Answered 2 years ago by MarkelMVerified Purchase

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Q: Questionwhat is the return policy for christmas?

Asked 2 years ago by Rose.

This question was asked about the related product: Samsung - Galaxy Buds Live True Wireless Earbud Headphones - Black

• A:Answer I’m not sure brought mine over a month ago

  Answered 1 year ago by WilliamR

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Q: QuestionDo these pair easily with a Samsung QN55Q TV without another piece of equipment? I have been told the QN55Q will not pair with all buds or wireless headphones because the TV does not send (broadcast) Bluetooth.

Asked 2 years ago by ng1.

This question was asked about the related product: Samsung - Galaxy Buds Live True Wireless Earbud Headphones - White

• A:Answer Yes

  Answered 1 year ago by MuhammadA

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Q: QuestionWarranty

Asked 2 years ago by Terri.

This question was asked about the related product: Samsung - Galaxy Buds Live True Wireless Earbud Headphones - Black

• A:Answer I believe they come in black I purchased the rose gold color

  Answered 1 year ago by WilliamR

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Q: QuestionI bought this product to send as a gift outside the USA, can I charge with USB normally even if it is of a different voltage?

Asked 2 years ago by 17Smile17.

• A:Answer Yes

  Answered 1 year ago by WilliamR

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Q: QuestionAre they compatible with Samsung tvs?

Asked 2 years ago by Bgolf.

This question was asked about the related product: Samsung - Galaxy Buds Live True Wireless Earbud Headphones - Black

• A:Answer I am not sure,I have never tried to pair them to my tv. When that happens I will leave a review.

  Answered 1 year ago by Gregory

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Q: QuestionDo these earbuds work with a smart Samsung TV?

Asked 2 years ago by Tom.

• A:Answer Yes

  Answered 1 year ago by MuhammadA

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Q: QuestionWhat happens when one bud doesn't connect to Bluetooth?it's charging in the case but it isn't able to be discovered by the phone via bt ? I've reset, charged it, re downloaded the app, re-paired and everything

Asked 2 years ago by BunnyVanGogh.

This question was asked about the related product: Samsung - Galaxy Buds Live True Wireless Earbud Headphones - Black

• A:Answer If its charging in the case it will not be discoverable. Put both back in the case make sure they are charged and then pull them out and you'll be able to connect

  Answered 1 year ago by ErickjohnM

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Q: QuestionCan I use these to watch television??

Asked 2 years ago by Johanna.

This question was asked about the related product: Samsung - Galaxy Buds Live True Wireless Earbud Headphones - Black

• A:Answer Only if your tv has bt.

  Answered 2 years ago by Luvabluzer

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Q: QuestionWhy won’t they connect to my server so I can check for updates and update if needed? I have a iphone

Asked 2 years ago by D.

This question was asked about the related product: Samsung - Galaxy Buds Live True Wireless Earbud Headphones - Black

• A:Answer I believe it is just the system of the buds itself. And with it being a Samsung accessory for Iphone could be a bit of a challenge to connect. They should still work though just not very easy to get them connected. Always refresh your phone refresh the buds Turn bluetooth on and off and on and off again to reset.

  Answered 1 year ago by Melly

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Q: QuestionDoes the case charge the ear buds in between charging the case itself?

Asked 2 years ago by Kim78.

• A:Answer yes. Ive been able to reacharge my buds at least twice before having to recharge the case.

  Answered 2 years ago by JustinFVerified Purchase

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