A:AnswerHello Video, thank you for bringing this to our attention! We would love to look into this further for you. Please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth
A:AnswerHi Ralph,
You will need a new sim for the Note 10 Plus, Sprint is one of the carriers where they make sims only for particular phones. You can get one for about $10 from the Best Buy store.
Hope this helps!
-MobileGuy
A:AnswerThere is an option to recognize your face sooner and unlock the phone faster but it is less secure. I know iphone has a wonderful face recognition but lacks the fingerprint sensor. Personally it unlocks most of the time but a few times it doesn't seems to recognize my face. iPhone has a better face recognition for security than Samsung.
A:AnswerYes. Almost all smart phones nowadays that have wireless charging has glass backs because glass transfers the charge better than metal. You could go with plastic, but glass has an elegant design and looks better.