A:AnswerHi Rebel!
Thank you for reaching out to us. We appreciate your interest in knowing how many SIM card slots are for Galaxy S21 5G (Unlocked). This phone model has one physical SIM card slot and embedded SIM (eSIM).
You may access the user's manual about "SIM Card Manager" on page 122 for your reference https://downloadcenter.samsung.com/content/UM/202201/20220129012829519/SAM_G991_G996_G998_EN_UM_OS12_121721_FINAL_AC.pdf.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144326639
Have a great day.
Melardo
A:AnswerHello Lisa,
Thank you for bringing this to our attention and raising your query regarding if the Galaxy S21 5G (Unlocked) works in Europe. In line with this, unlocked phones by Samsung work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/
You may also check out our website under "Learn about Unlocked phones" for further information:
https://www.samsung.com/us/smartphones/galaxy-s21-5g/buy/galaxy-s21-5g-128gb-unlocked-sm-g991uzaaxaa/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144262108
Thank you for choosing Samsung. Have a great day!
^Chrystel
A:AnswerHi. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Galaxy S21 5G. The Galaxy S21 has an IP68 rating that is good enough to be submerged in water under 1.5 meters for 30 minutes. The charging ports are open just like any other standard phone.
Your Galaxy phone's dust and water resistance (IP rating)
https://www.samsung.com/us/support/answer/ANS00077679/
What does IP68 rating mean for Galaxy devices?
https://www.samsung.com/global/galaxy/whatis/ip68/#:~:text=Devices%20backed%20by%20an%20international,for%20up%20to%2030%20minutes.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144248374
Have a great day.
^Charles
A:AnswerHi AmyC. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Galaxy S21 5G.
Activate your eSIM
Make sure you're connected to the internet through Wi-Fi.
Swipe up on the Home screen to view your apps.
Tap Settings > Connections > SIM card manager.
Choose Add mobile plan > Scan carrier QR code.
Use your camera to scan the T-Mobile eSIM QR code.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144274354
Have a great day.
^Charles
A:AnswerHello, John. We are really sorry about any performance issues you are having with your Galaxy S21 5G. We would love to get more information to assist you. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
A:AnswerThat is a great question! The difference in an unlocked Galaxy S21 5G from one that is already serviced through Verizon is that you are able to choose which carrier you would like to connect services with. Thank you for asking this question. ^Kayla
A:AnswerHello, Izzy. Although this Galaxy S21 5G is unlocked, we would suggest contacting the carrier to ensure their services can be added. Thank you for asking this question. ^Kayla
