Questions & Answers

Q: QuestionIs this phone 5G

Asked 1 year ago by Sunny.

This question was asked about the related product: Samsung - Galaxy S24 FE 128GB (Unlocked) - Blue

• A:Answer Yes it is. It has three options 2g 4g & 5g

  Answered 1 year ago by MichaelM

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Q: QuestionI was given 6 months of Microsoft with my purchase at Best Buy. How do I start that?

Asked 1 year ago by TJmac.

This question was asked about the related product: Samsung - Galaxy S24 256GB (Unlocked) - Amber Yellow

Q: QuestionWhat is the ram on this phone?

Asked 1 year ago by Jai.

• A:Answer Thanks for reaching out to us, Jai. We see that you are interested in our Galaxy S24 FE. The S24 FE comes equipped with 8 GB of RAM. If you have any further questions, reach out to us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionWow this looks almost exactly like the A54, Galaxy must be a great addition. Does this come in with the Latest Snapdragon processor?

Asked 1 year ago by TimmyTurner.

This question was asked about the related product: Samsung - Galaxy S24 FE 128GB (Unlocked) - Blue

• A:Answer We appreciate the outreach, Timmy. We see that you inquired about the Galaxy S24 FE. The Galaxy S24 FE boasts an enhanced processor, the Samsung Exynos 2400e, which delivers superior performance for all your mobile computing needs. Whether you're gaming, multitasking, or streaming content, the cutting-edge processor ensures a smooth and responsive experience. If you have any further questions or concerns, please do not hesitate to reach out to us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionWhy doesn't this Open Box phone have a trade-in option when the new and refurbished models do?

Asked 1 year ago by LJVM.

Q: QuestionWhen will this phone be in stock again, at best buy?

Asked 1 year ago by Bety.

This question was asked about the related product: Samsung - Galaxy S24 256GB (Unlocked) - Cobalt Violet

Q: QuestionCOMO SE ENCUNETRA EL ESTADO DEL TELEFONO? PODRIAN DESCRIBIRLO POR QUE ESTA OPEN BOX? PORFAVOR

Asked 1 year ago by JATC7.

• A:Answer Fenomenal

  Answered 1 year ago by CaridadVVerified Purchase

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Q: QuestionIs this phone, new?

Asked 1 year ago by CuriousBrooks.

This question was asked about the related product: Samsung - Galaxy S24 256GB (Unlocked) - Amber Yellow

• A:Answer Aloha CuriousBrooks, thank you for finding the opportunity to ask us your question about the Samsung Galaxy S24. Yes, the advertised unlocked Galaxy S24 is being sold as a new device with a 12-month warranty for manufacturing defects in materials and workmanship. Let us know if you have any other questions for us by reaching out to Samsung Support at your leisure. Thank you for being a staunch Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionHOLA QUERIA SABER SI ESTE S24 ES SOLO PARA USAR EN ESTASDOS UNIDOS O SE PUEDE USAR CON LOS OPERADORES DE OTROS PAISES COMO ARGENTINA¨? PODEMOS PONERLE UN SIM DE ARGENTINA.VERSION ESTADOUNIDENSE SIGNIFICA QUE SOLO PUEDO USAR SIM DE USA?

Asked 1 year ago by NORA.

• A:Answer No se si trabaje en Argentina o otra parte d latinoamerica pero en teoria si deveria puesto q esta desbloqueado, si le ayuda en algo el tamano del sim es como micro, creo un poco mas pequena q la micro sd. Espero y le sirva d algo mi respuesta.

  Answered 1 year ago by JoseZVerified Purchase

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Q: QuestionWill the US Snapdragon version (unlocked) work in Israel with an Israeli sim card?

Asked 1 year ago by Vivi0405.

This question was asked about the related product: Samsung - Galaxy S24 256GB (Unlocked) - Cobalt Violet

• A:Answer Yes, because is unlocked and you can use any sim

  Answered 1 year ago by JOBAN

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Q: Questionis this samsung galaxy S24, 256gb factory unlocked cell phone brand new in a sealed box. can the mobile phone be picked up in the store?

Asked 1 year ago by ben.

• A:Answer Aloha Ben, thank you for finding the opportunity to ask us your questions about the Samsung Galaxy S24. The advertised unlocked Galaxy S24 is indeed a brand-new device that is sealed in its original box. You can typically pick up your purchase in the store. Be sure to choose your correct location that you would like to pick your device up at before checking out to ensure that your device is ready for pick up at its correct destination. If you have any other questions for us, feel free to reach out to Samsung Support. Thanks for choosing Samsung! - Debra

  Answered 1 year ago by Samsung

  
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Q: Questiondoes this phone work in colombia with sim CARD?

Asked 1 year ago by JulianR.

• A:Answer Howdy JulianR, thanks for taking the available time out of your day to ask us your question about the Samsung Galaxy S24. The advertised unlocked (U.S. Version) Galaxy S24 is compatible with the following U.S. wireless carriers: AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. This device works well on the 5G, 4G, 4G LTE, and GSM networks. We recommend reaching out to the carrier of your choosing to inquire if this device would receive service in Columbia. Feel free to contact Support if you have any other questions for us. Thank you for being a valued Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionI saw the list of carriers which will work with this Unlocked S24. It did not include Xfinity. Will it work with Xfinity?

Asked 1 year ago by Jeff.

• A:Answer Good day Jeff, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy S24. The advertised unlocked Galaxy S24 is compatible with AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. If you have any other questions for us, feel free to contact Support. Thank you for being an unwavering Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionIs this phone globally unlocked?

Asked 1 year ago by Sam.

• A:Answer Greetings Sam, thank you for finding the opportunity to ask us your question about the Samsung Galaxy S24. The advertised unlocked Galaxy S24 is a U.S. version of this device. It is compatible with the following U.S. wireless carriers: AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. We recommend reaching out to the carrier of your choosing from the list above to inquire if this device would have international services rendered. If you have any other questions for us or if you would like further assistance, do not hesitate to contact Support. Thank you for being a trustworthy Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionWhat’s the warranty

Asked 1 year ago by Joe3.

• A:Answer Hi Joe3, thanks for taking the time out of your hectic day to ask us your question about the Samsung Galaxy S24. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you have any other questions for us or if you would like any further assistance, let us know by contacting Samsung Support. Thank you for being a cherished Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionCan I get a phone from a closer dealership than Best Buy, which is an hour away on foot? I dont have my car at the moment>

Asked 1 year ago by Russula.

This question was asked about the related product: Samsung - Galaxy S24 256GB (Unlocked) - Amber Yellow

Q: QuestionIs this single sim or dual sim? If dual is this eSIM or does it have a slot?

Asked 1 year ago by Srik.

This question was asked about the related product: Samsung - Galaxy S24 256GB (Unlocked) - Cobalt Violet

• A:Answer I only have one slot

  Answered 1 year ago by AndresM

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Q: QuestionWill this version work in Israel?

Asked 1 year ago by Heyyoad.

This question was asked about the related product: Samsung - Galaxy S24 256GB (Unlocked) - Amber Yellow

• A:Answer Wherever you travel, you will probably need to get a travel SIM card from your carrier.

  Answered 1 year ago by KennyKen1951

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Q: QuestionWill this phone work with Spectrum Voice and if so, can BB set it up for me or do I have to go to a Spectrum store?

Asked 1 year ago by Juliet.

This question was asked about the related product: Samsung - Galaxy S24 256GB (Unlocked) - Cobalt Violet

• A:Answer Hi Juliet, we appreciate your question about the Samsung Galaxy S24. This device as unlocked is listed as compatible with AT&T, Boost Mobile, Cricket, H2O Wireless, MetroPCS, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, Google Fi. You can always reach out directly to Spectrum Voice to ask if they are able to connect with this device or if they have steps you can take to do so. You can also reach out directly to the store of purchase for options on connecting. Thank you for being a Samsung customer. -Elizabeth

  Answered 1 year ago by Samsung

  
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