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I Mia. Sorry to hear you are having problems. We purchased the warranty plan in the event something happened. My recommendation would be to execute the warranty if you purchased one. Otherwise, you can inquire as to what the Geek Squad can offer.
Sorry, there was a problem. Please try again later.Hello Mia, we understand the issue you are having with the Galaxy tablet. Please feel free to fill out this form and our Social Media department would be more than happy to assist you. http://smsn.us/SamsungSupportUSA ^Britt
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