Questions & Answers

Q: QuestionIs this the Galaxy watch ultra titanium smartwatch 47mm lte FDA approved

Asked 2 months ago by Cliff.

• A:Answer Greetings Cliff, thank you for asking us your question about the Samsung Galaxy Watch Ultra. Yes, the advertised Galaxy Watch Ultra is FDA-approved for sleep apnea detection and for its irregular heart rhythm notification feature. Please keep in mind that the sleep apnea detection feature is not intended to replace a formal diagnosis or treatment by a clinician. It is also not for users who have already been diagnosed with sleep apnea. If you have any other questions for us, please feel free to reach out to Support. Thanks for choosing Samsung! - Debra

  Answered 2 months ago by Samsung

  
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Q: QuestionCan you make and receive calls

Asked 2 months ago by TarekB.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2025)

• A:Answer Yes, you can receive and make calls, view your contacts, text messages, etc... This watch is awesome.!

  Answered 2 months ago by Johnny67

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Q: QuestionDoes it take blood pressure

Asked 3 months ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2025)

• A:Answer Yes it does take blood pressure Accurately.

  Answered 2 months ago by RonH

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Q: QuestionWhat warranty does your open-box products have?

Asked 3 months ago by Barac.

Q: QuestionCan it accurately measure my blood pressure

Asked 4 months ago by Sam.

• A:Answer I didn't think this watch can perform this function, there's no metric on Samsung health on the watch. I use the Withings monitor to get this data into Samsung health.

  Answered 1 month ago by macbannai

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Q: QuestionHello, i was wondering if it has media control when i pair it to my phone. Like pausing or playing music or controlling volume?

Asked 5 months ago by Chris.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)

• A:Answer Yes, this is a really cool feature. I can pause, fast forward or go back on media like YouTube and Amazon music apps.

  Answered 1 month ago by macbannai

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Q: QuestionDo i need to cancel the google fi trial after the 2 years to avoid being charged for the service or does it just end

Asked 5 months ago by Matt.

• A:Answer To be safe than soory I would cancel a month before the experission date. If there is a credit card on file then it will be charged before the time is up or they will wait until that date to chzrge the card that is on file.

  Answered 5 months ago by OBrownVerified Purchase

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Q: QuestionDoes it have a timer/stopwatch

Asked 6 months ago by BarbaraD.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2025)

• A:Answer Yes

  Answered 6 months ago by MartyH

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Q: QuestionCAN I MAKE AND RECEIVE CALKS/

Asked 6 months ago by Me.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2025)

• A:Answer Yes.

  Answered 6 months ago by Kevin

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Q: QuestionFor the free 2 years of cellular and texting do I have to get new cellular account. I did not get any email regarding the same

Asked 7 months ago by ChandraP.

• A:Answer Howdy Csp, thank you for taking the opportunity to ask us your question about the Samsung Galaxy Watch Ultra. The promotion you're inquiring about the Free 2 years data and texting included, is through Google Fi on applicable devices. *Google Fi phone plan not required. No changes to your current phone number or plan required. 4G data speed is included with the offer up to 500 MB per month, after which usage, data will slow to 256 kbps. Data will be capped at 1 GB per month. Voice calling over LTE is not supported. Please update your new watch in the Galaxy Wearable app when update is available. Then once your device has been updated, please open the Galaxy Wearable app, navigate to your watch settings, then to mobile plans, and finally Setup mobile plans. You're good to go after that! Feel free to contact Support if you think of any other questions for us. Thank you for being a faithful Samsung customer. - Debra

  Answered 6 months ago by Samsung

  
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Q: QuestionDo I need a separate service for the watch to work away from my phone.

Asked 7 months ago by Jim.

• A:Answer Yes. To use the watch as a stand alone phone, you add it to your current account just like adding on another phone. The watch works w/o this line using bluetooth when in range to do so.

  Answered 5 months ago by Exerciser

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Q: QuestionHow many hours of run time before you have to charge battery

Asked 7 months ago by Mani.

• A:Answer About 40 hours.

  Answered 5 months ago by JamesLVerified Purchase

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Q: QuestionCan you preorder with trade in option in-store?

Asked 7 months ago by ed.

Q: QuestionFor the free 2 years of cellular and texting do I have to get new cellular account. I currently use spectrum mobile, so will this be separate.

Asked 7 months ago by Patrick.

• A:Answer No it should automatically connect when setting up BUT Unfortunately on this launch and according to Google its not available yet! Which is kinda upsetting that they advertised it and the reason why I traded in my watch and got this one.

  Answered 6 months ago by MikeVerified Purchase

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Q: QuestionHow do I get the free 2 years of data?And texting

Asked 5 months ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2025)

• A:Answer One you pair the watch with your phone it will automatically pop up. If not you can watch settings on your phone go to mobile plans and click the three dots in the top right corner and click. Add mobile plan.

  Answered 5 months ago by JDiesel

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Q: QuestionHow do I setup my 2-year free LTE?

Asked 6 months ago by KeithR.

• A:Answer Unfortunately according to Google its not available yet! Which is kinda upsetting that they advertised it and the reason why I traded in my watch and got this one.

  Answered 6 months ago by MikeVerified Purchase

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Q: QuestionHow do I activate the free 2 year LTE that was advertised? It's not very clear how to get this up and running and it was one of the major reasons that I decided to preorder this watch from Best Buy.

Asked 7 months ago by Free2YearLTE.

• A:Answer Not sure i think its just a scam from best buy. I tried resetting my watch 4 times. I talked to a best buy associate and they just shrugged their shoulders said they couldn't help me and complained about the promotion. Google told me to contact samsung, samsung told me to contact best buy. Went in a full circle. The worst part is the promotion is the only reason i bought this watch now im outside of my return window.

  Answered 5 months ago by TraxsuitVerified Purchase

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Q: QuestionHow do I activate the free 2yr LTE? It's currently asking me to purchase a plan from my carrier.

Asked 7 months ago by CRussell.

• A:Answer Same.. Live agent made an in store appointment to take care of this 2 yr LTE connection.

  Answered 7 months ago by WatchUltra2025

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