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If you have it plugged in by HDMI to the cable box it's best if you connect it to your tv arc connection intend so the TV can control when it turns on and off
Sorry, there was a problem. Please try again later.Hi Claire! I’m sorry to see that you are experiencing issues with your soundbar turning on unexpectedly. So that we can better identify the issue and troubleshoot towards a solution, please reach out to Samsung Support at: 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ^Tim
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