“I've plugged in my soundbar and it won't turn on. I checked the 2 prong cable with the sub and that works and tested the outlet. Does the power cable (portion with the box) have a light to show it is receiving power? Defective bar or power cord?”
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Sorry, there was a problem. Please try again later.Hi Tay! Thank you for sharing your concerns with your soundbar not powering on. So that we can better troubleshoot towards a solution, please reach out to Samsung Support at: 1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week, text HELP to 62913, LiveChat on Samsung.com, or Email: https://www.samsung.com/us/support/#contact_us_for_support ^Tim
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