Questions & Answers

Q: QuestionDoes this drive use an external power source

Asked 5 years ago by Anonymous.

• A:Answer Yes, it has its own power adapter that you plug into an outlet. Most larger capacity external hard drives do.

  Answered 5 years ago by MbaerocpeVerified Purchase

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Q: QuestionWhat year model is this item?

Asked 6 years ago by Angel.

• A:Answer It is a more recent model and it is fast and quite. The 8T models are noisy and have problems. My 6T is the best unit I have owned to date from the company. I have two 5 Ts and two 2Ts.

  Answered 6 years ago by StevenVerified Purchase

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Q: QuestionIs this compatible with Macc pro?? Actually I just need a external drive to store big files of music and pics . Dou you guys reccomend it for me??

Asked 6 years ago by Alexg.

• A:Answer It is compatible with MacOS and Windows. When you connect the drive to a Mac, there is a folder with software for the Mac, but I just use it with Time Machine without installing anything.

  Answered 6 years ago by JenksVerified Purchase

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Q: QuestionWill this work with time machine?

Asked 6 years ago by John.

• A:Answer Yes, you can designate the location of the time machine files. I partitioned the drive into two 3 Gb volumes, one for time machine and the other for general use.

  Answered 6 years ago by AnonymousVerified Purchase

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Q: QuestionWill this work with a Surface Go?

Asked 6 years ago by Karo.

• A:Answer Yes, you can connect this external hard drive to Microsoft Surface Go.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionCan I back up my iPhone and Windows compatible PC to this device?

Asked 4 years ago by GregO.

Q: QuestionIs this HD compatible with Dish Networks Hopper3?

Asked 4 years ago by Irishrose3.

Q: Questiondoes this USB 3.0 device need a dongle to plug into a regular USB port

Asked 4 years ago by Wendy.

• A:Answer USB 3.0 is backwards compatible with a regular USB 2.0 port on older computers. You will see reduced transfer speeds since it's not a USB 3.0 port but you will not need additional cables or dongles to connect to an older PC with USB 2.0 port(s)

  Answered 4 years ago by AnthonyVerified Purchase

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Q: QuestionCan I password protect this hard drive?

Asked 4 years ago by JJen54.

• A:Answer Hello JJen54, Since this drive doesn't come with a software for password protection, you'll need to use a third party software. Regards, Zac Seagate Support

  Answered 4 years ago by SeagateTechnicalSupport

  
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Q: QuestionWill the 6gb work with dish hopper 3.

Asked 5 years ago by Mike.

• A:Answer Dish Customer Support told me to get a drive without an external power supply.

  Answered 4 years ago by DIYdee

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Q: QuestionIs this compatible with and will it work with both Apple Catalina and Sierra software versions?

Asked 5 years ago by Jonny.

Q: Questionis it compatible with a Dell Dim4600 2002 Home Edition PC?

Asked 5 years ago by tomo.

• A:Answer i would say yes

  Answered 5 years ago by MikeVerified Purchase

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Q: QuestionWill it work with an iPad Pro

Asked 5 years ago by Fitz.

Q: QuestionLooking at buying 6gb external HDD for dish hopper. Question about the 2.0 USB ports. Are they USB type A or Type C male to male?

Asked 5 years ago by Ken.

• A:Answer Type A in the front . Type C in the back.

  Answered 5 years ago by RonB

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Q: Questiontransfer rate in GBPS for the WD - My Passport 5TB External USB 3.0 Portable Hard Drive on an iMac 27" with 3.7 GHz 6-Core Intel Core i5

Asked 5 years ago by Richie8.

Q: QuestionDoes the drive power down when not in active use? So it would turn itself off and just monitor the port for data requests and then power the drive itself up?

Asked 5 years ago by daSpud.

• A:Answer Yes. they automatically shutdown.

  Answered 5 years ago by JeffsterVerified Purchase

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Q: QuestionWill this be compatible with my Fire Tv Recast? How would I format it? Not sure exactly what a hub means. Would it be a benefit to the Recast?

Asked 5 years ago by Susanna.

Q: QuestionCan I use it with a laptop PC

Asked 5 years ago by bassdmac5.

• A:Answer Yes you can use it with both a PC and Mac. I have a MacBook Pro and it works well.

  Answered 5 years ago by TarshaVerified Purchase

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Q: QuestionWill this system backup a samsung s3 tab? And connect to a Samsung Galaxie 7 smart phone?

Asked 6 years ago by JudeNew.

• A:Answer Not that I know of.

  Answered 6 years ago by AnonymousVerified Purchase

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