Questions & Answers

Q: QuestionGive me arguments for and against using the Toolkit for the One Touch 2TB.

Asked 4 years ago by rondelco.

• A:Answer What is the Toolkit susposto to do ? NO instructions

  Answered 4 years ago by Mike1

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Q: QuestionWill this external hard drive work with Mac's Time Machine application which works to back up my systems information.

Asked 4 years ago by TheGUY.

Q: QuestionWill this work with nintendo switch?

Asked 4 years ago by Chris26.

This question was asked about the related product: Seagate - One Touch 2TB External USB 3.0 Portable Hard Drive with Rescue Data Recovery Services - Light Blue

Q: QuestionWhy is my transfer rate so slow? This unit advertises up to 5gb. I'm only averaging about 15 mb. I have a dell inspiron 7348 and it is plugged into the usb 3.0 port. Thanks.

Asked 4 years ago by Mike.

• A:Answer This is normal with SMR disks. They have buffer for a short write, but if the data doesn't fit, it fills up and the drive slows down so it can remap the data from the cache to the shingled zones. Some bigger (than 4TB) SMR disks have better management of SMR or just more platters so the speed does not drop lower than 10-15 MB/s

  Answered 3 years ago by TonyG

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Q: QuestionDoes this ext. HD work with the DISH Wally?

Asked 4 years ago by Kate.

This question was asked about the related product: Seagate - One Touch 2TB External USB 3.0 Portable Hard Drive with Rescue Data Recovery Services - Light Blue

• A:Answer Hello Kate, Seagate External Hard Drives are tested for Windows and MacOs only, and some lines also for Gaming Consoles. The system requirements for a Seagate One Touch are: Windows 7 or higher, or Mac OS X 10.12 or higher operating system Since our drives are not tested for other devices we cannot assure that they will work. We suggest to contact the DISH Wally manufacturer and ask for compatibility hard drives list. Regards, Zac Seagate Support

  Answered 4 years ago by SeagateTechnicalSupport

  
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Q: QuestionCan this drive be set to be read only? Write only? Or read/wright?

Asked 4 years ago by Anonymous.

• A:Answer Not that I know.

  Answered 4 years ago by BellefonteChefVerified Purchase

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Q: QuestionIs the Seagate 2TB Model STKB2000600 a SSD or traditional drive?

Asked 4 years ago by ice.

• A:Answer No, it is HDD.

  Answered 4 years ago by Mathman

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Q: QuestionThis will work with my Apple tablet/ iPad?

Asked 4 years ago by Ros.

This question was asked about the related product: Seagate - One Touch 2TB External USB 3.0 Portable Hard Drive with Rescue Data Recovery Services - Space Gray

Q: QuestionIs this a solid state external hard drive or not?

Asked 4 years ago by Lynn.

• A:Answer No it is not solid state

  Answered 4 years ago by cama81z

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Q: Questionwill this work for windows but for games?

Asked 4 years ago by dan.

• A:Answer Yes

  Answered 4 years ago by MickeyVerified Purchase

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Q: QuestionIs this an SSD External HD?

Asked 2 years ago by DavidR.

This question was asked about the related product: Seagate - One Touch 2TB External USB 3.0 Portable Hard Drive with Rescue Data Recovery Services - Space Gray

• A:Answer I was under the impression it is NOT SSD. Is it SSD or the old style Hard Drive ?

  Answered 2 years ago by Mike1

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Q: QuestionCan this be used to download the content off my older Dish DVR so that I can get the most current DVR and then download to the new DVR?

Asked 2 years ago by JonnyMD.

• A:Answer Unknown- I did not purchase to download related to your question

  Answered 2 years ago by LeonardVerified Purchase

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Q: Questionis this compatile with x box?

Asked 3 years ago by warren.

• A:Answer Yup… Plugged it in and my Xbox immediately recognized that it was a storage device and even recommended what to transfer over.

  Answered 3 years ago by TheZogVerified Purchase

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Q: Questionwhen backing up does it only backup new items

Asked 4 years ago by robert.

• A:Answer Hello robert, From your statement, we can understand that you are using the backup software(Toolkit) provided for the Seagate One Touch drive. Toolkit continous and scheduled back ups will only backup files that have been changed or modified since the last backup. Snapshot will do a full backup each time. Please check on the Toolkit user manual for more information: https://www.seagate.com/manuals/software/toolkit/backing-up/ Or contact our support site for direct support over the phone or through email: https://www.seagate.com/contacts/ Regards, Zac Seagate Support

  Answered 4 years ago by SeagateTechnicalSupport

  
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Q: QuestionWill this work with the Xbox one?

Asked 4 years ago by Anonymous.

This question was asked about the related product: Seagate - One Touch 2TB External USB 3.0 Portable Hard Drive with Rescue Data Recovery Services - Space Gray

• A:Answer Hello, The Seagate One Touch meets the requirements to be used on XBox One (at least 256GB and support USB 3.0), however our labs haven't tested this drive on XBox One yet, that's why we cannot assure that it's compatible with that console. Please check on Seagate's specific line for XBox ( Game Drive for XBOX) for detailed infos: https://www.seagate.com/consumer/play/game-drive-xbox/ Regards, Zac Seagate Support

  Answered 4 years ago by SeagateTechnicalSupport

  
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Q: QuestionWill this drive work with my HP Laptop "15-dy1023dx", USB 3.1 Type-C™ Gen 1 port with the appropriate cable. If so, what are the specifications for the cable? Thanks .

Asked 4 years ago by Troldon.

• A:Answer Works with Mac and PC computers

  Answered 4 years ago by BellefonteChefVerified Purchase

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Q: QuestionDoes this work with Xbox one s

Asked 4 years ago by Solomon.

This question was asked about the related product: Seagate - One Touch 2TB External USB 3.0 Portable Hard Drive with Rescue Data Recovery Services - Space Gray

• A:Answer Hello Solomon, The Seagate One Touch meets the requirements to be used on XBox One S (at least 256GB and support USB 3.0), however our labs haven't tested this drive on XBox One S, that's why we cannot assure that it's compatible with that console. Seagate has a line of specific products for the XBox, that works on both Series X/S: the Game Drive for XBox. Please check on this product's support site for detailed infos: https://www.seagate.com/consumer/play/game-drive-xbox/ Regards, Zac Seagate Support

  Answered 4 years ago by SeagateTechnicalSupport

  
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Q: QuestionCan this work with a PS5?

Asked 4 years ago by Drew863.

• A:Answer Yes

  Answered 4 years ago by MickeyVerified Purchase

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